Record Analyst/ Analyst

Responsibilities

• Provides support for searching for records, indexing, and application decommissioning forms
• Review, assess, and analyze records and improve document management and storage systems
• Specialization in complex records analyses
• Stores records consistent with standard records management principles and in compliance with company policy
• Offers a service to perform the digitization and destruction of physical records
• For Records Management ensure confidentiality, integrity and availability of IT services. Compliance with Information Protection requirements.
• Lifecycle Management of records in support of information retention policy
• All confidential information is restricted from others that are not working in the information centers for Access Management
• Manage and maintain records service costs
• Manage the lifecycle of all service and/or work requests for offsite and onsite Records Services
• Identify classified documents so appropriate security of files can be implemented
• Maintain updated list of those authorized to receive classified files and notify Information Management of any changes
• Implement digitization strategy to stop accepting physical records according to policies
• File room activities to ensure complete maintenance as per guidelines

Skills

• Advanced problem-solving ability to drive great customer service and strong team relationships
• Ability to analyze and visualize large data sets
• Work well independently, ability to manage one's time, as well as strong cross and group collaboration and interpersonal skills; work in a team environment leveraging others’ ideas, contributing to others’ success
• Willingness to embrace change; desire to learn and always improve
• English language skills including strong verbal and written communication skills required for all levels of stakeholders. Strong understanding of the North American and European cultures, slang, brands, and current events.
• Must be well-organized with strong attention to detail; strong documentation skills to be utilized for case management, knowledge capture, bug management and training; storytelling, influencing for impact skills, attention to detail and commitment to quality
• Motivation and passion for the success of the customer; customer obsession
• Must be comfortable working in file room environment and able to lift ~25 to 30 lbs of weight

Qualifications

• Professional with experience in Records Management
• Experience with Excel and Outlook and Microsoft suite of standard programs
• Minimum 1 year’s experience in a Records Management

Schedule

Shift Timings: Mon - Fri: 9AM - 5PM (CST)