Records Analyst-Trainer

About the role

The Department of Records & Information Services (DORIS) seeks a Records Analyst/Trainer to support records management programs and implement City-wide records management policies and protocols. The successful candidate will assist with training, technical assistance, and system support.

Responsibilities

• Serve as a resource to City agencies on records management policies, procedures, and best practices.
• Assist with the administration, maintenance, and support of records management applications.
• Manage user accounts, agency portal access, and system permissions.
• Provide training and technical assistance to Records Management Officers (RMOs), Records Access Officers, Appeals Officers, and agency staff on records management requirements, policies, procedures, and system use.
• Develop and update training materials, user guides, and technical documentation.
• Troubleshoot application issues and coordinate with technical staff to resolve system problems.
• Perform system testing and quality assurance for application updates and enhancements.
• Absorb citywide records surveys, data collection, analysis, and reporting.
• Research records management standards and best practices and assist with the development of guidance and program resources.
• Contribute to records management projects and other division initiatives.
• Prepare reports and maintain records related to program activities, training, and system use.

Requirements

• A Masters degree from an accredited college in Library Science, Archival Science, American History, Political Science, or a related area; or
• A baccalaureate degree form an accredited college and one year full-time professional experience in archival, records management or library work; or
• Education and/or experience equivalent to "1" or "2" above.

Qualifications

• Excellent organizational, communication and project management skills.
• Ability to create structured learning programs and materials.
• Experience leading effective workshops, training sessions, and group discussions.
• Working knowledge of SharePoint usage and configuration.
• Knowledge of records management practices and principles.
• Proficiency with MS Office Suite (Word / Excel / PowerPoint).

Skills

• Lifting is required.

Pay

$51,239.00 – $73,616.00

Schedule

N/A