Public Sector Licensing Executive - Microsoft

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heartbeat of SHI is our employees—all 7,000 of them. If you join our team, you’ll enjoy our commitment to diversity as the largest minority- and woman-owned enterprise in the U.S., continuous professional growth and leadership opportunities, health, wellness, and financial benefits to offer peace of mind to you and your family, and world-class facilities and the technology you need to thrive—in our offices or yours.

About the role

The Public Sector Licensing Executive - Microsoft serves as a consultant for licensing solutions, evaluating Microsoft proposals and executing agreements while supporting enrollment activities to ensure timely renewals. This role involves interpreting volume license contracts, educating sales teams on Microsoft programs, and strategizing on cost analysis and proposal creation.

Responsibilities

• Act as a customer-facing licensing solutions consultant.
• Evaluate and review complex Microsoft proposals and amendments.
• Execute and sell customers on net new Microsoft agreements.
• Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
• Interpret Microsoft volume license contracts for customers and prospects.
• Assist Microsoft Account Executives and Customer Success Specialists with SHI’s Agreement Optimization Plan (T-36) using various tools, portals, and applications.
• Educate the sales teams on Microsoft programs and best practices for driving EA’s and Microsoft revenue.
• Strategize on deliverables for cost analysis and proposal creation.
• Develop and implement both company-wide and client-facing training webinars geared toward the latest changes in Microsoft licensing, products, and programs.
• Keep up to date on relevant Microsoft certifications and technologies.

Skills & Competencies

• Communication: Effectively communicate complex ideas and information, adapting communication style to the audience.
• Presenting: Prepare and deliver presentations, addressing key points and responding to questions with clarity.
• Analytical Thinking: Apply critical thinking to analyze data, identify patterns, and make basic inferences.
• Data Analysis: Identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.
• Critical Thinking: Analyze and interpret data to inform decision-making and propose solutions based on logical reasoning.
• Adaptability: Adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Conceptual Thinking: Develop and apply moderate conceptual frameworks to solve moderate problems.
• Initiative: Identify opportunities for improvement, propose solutions, and take action without explicit instructions.
• Follow-Through: Manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
• Relationship Building: Identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.

Requirements

• Completed Bachelor’s Degree or relevant work experience.
• 2-4 years of experience providing Microsoft Volume Licensing sales support.
• Proficiency in Microsoft Excel for data analysis, including formulas, functions, pivot tables, and data visualization tools (Intermediate).
• Skill in creating engaging presentations with Microsoft PowerPoint, including customizing layouts, incorporating multimedia, and applying transition effects (Intermediate).
• Expertise in managing and optimizing Microsoft volume licensing agreements and operations to ensure compliance, cost-effectiveness, and alignment with organizational needs (Intermediate).
• Proficiency in providing expert knowledge and guidance on Microsoft products or services, ensuring accurate information and effective solutions are delivered to stakeholders (Intermediate).
• In-depth understanding of the unique needs, regulations, and operational dynamics of the State and Local Government and/or Education customer segment (Intermediate).
• Ability to travel to SHI, partner, and customer events.
• Willingness to obtain MCP or similar certification within the first year of SHI employment.
• Willingness to obtain AZ900 certification within the first 6 months of SHI employment.
• Willingness to obtain MS900 certification within the first 6 months of SHI employment.

Pay

The estimated annual pay range for this position is $75,000 - $95,000, which includes a base salary and bonus. Compensation is dependent on job-related knowledge, skills, experience, and market location.

Benefits

Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.