Licensing Executive - Microsoft

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heartbeat of SHI is our employees—all 7,000 of them. If you join our team, you’ll enjoy:

• Commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive—in our offices or yours.

Responsibilities

• Act as a customer-facing licensing solutions consultant.
• Evaluate and review complex Microsoft proposals and amendments.
• Execute and sell customers on net new Microsoft agreements.
• Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
• Interpret Microsoft volume license contracts for customers and prospects.
• Assist Microsoft Account Executives and Customer Success Specialists with SHI’s Agreement Optimization Plan (T-36) using various tools, portals, and applications.
• Educate sales teams on Microsoft programs and best practices for driving Enterprise Agreements (EAs) and Microsoft revenue.
• Strategize on deliverables for cost analysis and proposal creation.
• Develop and implement company-wide and client-facing training webinars on the latest changes in Microsoft licensing, products, and programs.
• Keep up to date on relevant Microsoft certifications and technologies.

Requirements

• Completed Bachelor’s Degree or relevant work experience.
• 2-4 years of experience providing Microsoft Volume Licensing sales support.
• 2 Microsoft certification exams must be completed within six months of hire date.
• Ability to travel to SHI, partner, and customer events.

Skills

• Communication: Effectively communicate complex ideas and adapt communication style to the audience.
• Presenting: Prepare and deliver presentations, addressing key points and responding to questions with clarity.
• Analytical Thinking: Apply critical thinking to analyze data, identify patterns, and make basic inferences.
• Data Analysis: Identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.
• Critical Thinking: Analyze and interpret data to inform decision-making and propose solutions based on logical reasoning.
• Adaptability: Adjust to changes in the work environment, manage multiple tasks, and handle uncertainty effectively.
• Conceptual Thinking: Develop and apply moderate conceptual frameworks to solve problems.
• Initiative: Identify opportunities for improvement, propose solutions, and take action without explicit instructions.
• Follow-Through: Manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
• Relationship Building: Identify opportunities for collaboration, propose strategies for effective communication, and build relationships.
• Microsoft Excel: Proficient in data analysis, including formulas, functions, pivot tables, and data visualization tools (Intermediate).
• Microsoft PowerPoint: Skilled in creating engaging presentations, including customizing layouts, incorporating multimedia, and applying transition effects (Intermediate).
• Microsoft Volume Licensing: Expertise in managing and optimizing volume licensing agreements and operations to ensure compliance, cost-effectiveness, and alignment with organizational needs (Intermediate).
• Product/Service Expertise: Proficiency in providing expert knowledge and guidance on specific products or services, ensuring accurate information and effective solutions (Intermediate).
• Customer Segment Knowledge: In-depth understanding of the unique needs, regulations, and operational dynamics of the State and Local Government and/or Education customer segment (Intermediate).

Pay

The estimated annual pay range for this position is $75,000 - $95,000, which includes a base salary and bonus. Compensation is dependent on job-related knowledge, skills, experience, and market location.

Benefits

• Medical, vision, and dental coverage.
• 401K retirement plan.
• Flexible spending accounts.