Public Safety Telecommunicator I
About the role
The Kentucky State Police is seeking a Public Safety Telecommunicator I to join their team. This role serves as a vital link between state Troopers and emergency management personnel, handling critical communications and dispatching assistance.
Responsibilities
- Answer radio and telephone calls, including 911 in designated areas
- Gather and relay pertinent information from each communication
- Dispatch calls to police and other emergency management personnel
- Provide pre-arrival instructions during medical emergencies
- Operate the Computer Aided Dispatching system (CAD)
- Utilize law enforcement systems nationwide to assist troopers and detectives with investigations
Requirements
- High school graduate
- Certification as LINK/NCIC Operator within thirty days of employment
- Certification as an Emergency Medical Dispatcher within sixty days of employment
- Certification as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) within twelve months of employment
- Must not have been convicted of a felony or other crimes pursuant to KRS 15.540
Qualifications
- Strong work ethic
- Multi-tasking
- Typing
- Strong written and verbal communication
- Map reading
- Customer service
- Active listening
- Perform under pressure
- Solid judgement
- Computer literacy
Skills
- Preferred knowledge/skills/abilities: None specifically listed, but strong communication and problem-solving skills are essential.
Benefits
The Kentucky State Police offers a comprehensive Field Training Program and a 5-week training academy to ensure successful completion of the role. Telecommunicators are also required to maintain necessary certifications and licenses throughout their employment.
Pay
$41,084.16 annually
Schedule
This position has a variable shift and requires staying at the Academy in Frankfort for the 5-week telecommunications academy. Afterward, the successful candidate will be required to work rotating shifts.
Benefits
The Kentucky State Police provides a range of benefits including a comprehensive training program, ongoing certification requirements, and opportunities for professional growth. Employees are also eligible for overtime pay and are part of the Executive Branch of the Kentucky State Police.
Employment Type
Full-time, eligible for overtime pay, and subject to the 18A regulations.
Equal Opportunity Employer
The Kentucky State Police is committed to being an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.