PT Server

About the role

The Server position at MBK Senior Living is dedicated to enhancing the dining experience for residents, family members, and visitors. This role requires a combination of customer service excellence, attention to detail, and a passion for hospitality.

Responsibilities

• Takes written food orders and serves meals to residents, family members, and visitors in a professional, efficient, and courteous manner, ensuring customer satisfaction.
• Assists residents with meal/menu selections as necessary or requested.
• Uses proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.).
• Reviews residents' dietary needs, as outlined by the Supervisor.
• Tracks resident attendance at meals and provides that information in a timely manner to the appropriate person.
• Ensures that all residents are greeted and seated properly, making extra efforts to integrate new residents and making them feel welcome and comfortable.
• Ensures a clean and sanitary dining area and complies with all policies and procedures regarding the proper handling and serving of food.
• Displays tact and friendliness when dealing with residents, Team Members, and guests.
• Aids in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
• Serves, cleans, resets tables, returns dishes to kitchen.
• Cleans and sets up all dining and food service areas including stocking of condiments, pulling old items, and restocking as necessary (sugars, salt/pepper, ketchups, etc.).
• Cooperates and assists with other kitchen and dining services to ensure residents have a positive dining experience.
• Reports any safety or equipment issues to the Supervisor.
• Other duties as assigned or directed by Supervisors or designees of the Executive Director.

Requirements

• Age over 18 years or have proper work permit and authorization documentation.
• Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Good communication skills including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.).
• Mindful regarding the use of resources and supplies, minimizing waste and misuse when possible.
• Complete the dining room training course with CCG.
• Meet and maintain all state specific regulatory requirements.

Physical Demands

• Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion.
• Able to move intermittently throughout the work day and throughout the community.
• Able to lift/carry 40+ lbs., push and pull carts as necessary.

Benefits

• Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%.
• Childcare and eldercare assistance.
• Paid sick leave under the Colorado Healthy Families and Workplaces Act.

Pay and Schedule

• Pay Range: $15.00-$18.00/hour.
• Schedule: Varied options available. Will be discussed during interview.

Qualifications

• Exposure to restaurant operations or the ability to learn.

Skills

• Customer service skills.
• Attention to detail.
• Time management.
• Problem-solving abilities.

Benefits

• Full-time Benefits Include: Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%.
• Childcare and eldercare assistance.
• Paid sick leave under the Colorado Healthy Families and Workplaces Act.

Company Information

• MBK Senior Living has been in operation for over 30 years and currently owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States.
• The company is proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017.
• MBK Senior Living is an equal opportunity employer.

Regulatory Disclosures

• MBK Senior Living has pursued this goal for more than 30 years.
• If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an "Excluded Party" as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs.
• If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.

Regulatory Requirements

• An "Excluded Party" is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding.
• Team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.

HIPAA Disclosure

• All Team Members prior to commencing employment and once employed must not be considered an "Excluded Party" as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs.
• If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately.