Pt Sales Ambassador

About the role

Ralph Lauren Corporation is seeking individuals who embody the brand's passion and dedication to delivering exceptional customer service. As a Sales Ambassador, you will be part of a dynamic team that curates exceptional lifestyle experiences for our clients, fostering a culture of belonging and inclusivity.

Responsibilities

• Understand customer needs and showcase detailed product knowledge to offer personalized and thoughtful styling recommendations.
• Strategize personal business growth to boost individual productivity through comprehensive wardrobing and successful outreach.
• Leverage digital tools to enhance clienteling and drive sales achievement.
• Support the team in achieving monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints.
• Develop genuine connections with customers while advising them on product recommendations that align with their preferences.
• Utilize tools like Polo connect to capture meaningful customer data to support clienteling and additional business initiatives.
• Participate in store and company initiatives and community outreach.
• Balance tasks while prioritizing the Ralph Lauren experience, ensuring the customer experience is always the priority.
• Provide necessary feedback to Management on category opportunities or needs.
• Maintain store visual standards and use visual techniques and company guidelines to maintain.
• Support a professional and positive work environment, champion company core values, and uphold company policies.
• Collaborate with colleagues to contribute to a cohesive and inclusive team environment.
• Engage in networking and sourcing talent to support the store and team in finding top talent.

Requirements

• Preferred sales experience in a complex, high-volume or high-profile specialty environment.
• Effective communication skills with both customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals.
• Ability to lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Flexible schedule to meet the needs of the business, including day, evening, and weekend availability.
• Ability to build and maintain positive working relationships with customers, management, and co-workers.
• Experience selling to customers using digital tools is preferred.