PT Overnight Bakery 3am-11am- 5659

Job Description

The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service.

Hospitality & Guest Service

• Ensure that our bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards.
• Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from.
• Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards.
• Support speed of service targets by working efficiently to fill orders and meet guests' needs.
• Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction.

Restaurant Operations

• Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials.
• Maintain a clean and organized kitchen to ensure a ready-for-rush periods and timely service.
• Monitor inventory of bakery products in the fridge and freezer and prepare products as needed.
• Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
• Respond to showcase and product needs communicated by the Restaurant Front.
• Absorb and assist in serving guests in the Restaurant Front when necessary.
• Regularly monitor and record temperatures of required products, fridges, and freezers.

Policies & Procedures

• Adhere to all restaurant policies, procedures, and standards.
• Maintain a clean and organized kitchen to ensure a ready-for-rush periods and timely service.

Health & Safety

• Work in compliance with occupational health and safety legislation.
• Follow safe work practices and procedures.
• Use personal protective equipment or clothing as required.
• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
• Operate equipment and machinery safely to ensure the well-being of everyone.

Physical Demands & Working Environment

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Environment Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees.
• Frequent interruptions, tasks, and position changes.
• Physical Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
• Vision See in the normal visual range with or without correction.
• Hearing Hear in the normal audio range with or without correction.
• Ability to use and wear a headset, if needed, to take and process customer orders.