PT Overnight Bakery 3am-11am 1557
Clark Holdings, Inc. / Tim Hortons · Batavia, NY · 1 wk ago
HealthcarePart-time
Job Description
The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service.
Responsibilities
- Ensure that our bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards.
- Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from.
- Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You.
- Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards.
- Support speed of service targets by working efficiently to fill orders and meet guests' needs.
- Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction.
- Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials.
- Maintain inventory of bakery products in the fridge and freezer and prepare products as needed.
- Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
- Respond to showcase and product needs communicated by the Restaurant Front.
- Aid in serving guests in the Restaurant Front when necessary.
- Regularly monitor and record temperatures of required products, fridges, and freezers.
Qualifications
- Efficient and friendly with a focus on food quality and customer satisfaction.
- Organized, decisive, and attentive.
Skills
- Attention to detail.
- Customer service skills.
- Ability to follow procedures and adhere to quality standards.
- Physical stamina and ability to work in a fast-paced environment.
Benefits
Not specified.
Pay
Not specified.
Schedule
Shift of 3am-11am.