Jobs · Healthcare · New York

PT Overnight Bakery 3am-11am 1557

Clark Holdings, Inc. / Tim Hortons · Batavia, NY · 1 wk ago
HealthcarePart-time

Job Description

The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service.

Responsibilities

  • Ensure that our bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards.
  • Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from.
  • Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards.
  • Support speed of service targets by working efficiently to fill orders and meet guests' needs.
  • Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction.
  • Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials.
  • Maintain inventory of bakery products in the fridge and freezer and prepare products as needed.
  • Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
  • Respond to showcase and product needs communicated by the Restaurant Front.
  • Aid in serving guests in the Restaurant Front when necessary.
  • Regularly monitor and record temperatures of required products, fridges, and freezers.

Qualifications

  • Efficient and friendly with a focus on food quality and customer satisfaction.
  • Organized, decisive, and attentive.

Skills

  • Attention to detail.
  • Customer service skills.
  • Ability to follow procedures and adhere to quality standards.
  • Physical stamina and ability to work in a fast-paced environment.

Benefits

Not specified.

Pay

Not specified.

Schedule

Shift of 3am-11am.

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