Pss - Ct/Mri - Full Time

Essential Functions

• Verify demographics to avoid duplicate patients.
• Arrive patients in a timely manner obtaining and updating emergency contact information to include guarantor, addresses (i.e., seasonal, parents, etc.). Provides appropriate questionnaires to patients.
• Maintain a clean lobby ensuring patients are not waiting excessive amounts of time.
• Obtains and/or verifies current insurance information when scheduling and arriving appointments.
• Follows IDX Alert policy prior to scheduling appointment. Follows PFS collection comments. Verifies payment sources accurately entered into IDX with appropriate case built and attached (i.e., liability, work comp, agency, grants, employer, legal).
• Communicates with department MCR to verify appropriate referrals are entered and attached to appointment in a timely manner.
• Schedules and cancels appointments accurately following protocol. Proportionately handles incoming calls. Reschedules bumped patients in a timely manner.
• Reviews exam screening forms. Prepares patients appropriately for the examination. Administers & times Oral contrast per protocol.

Requirements

• High school graduate or GED.
• Excellent communication skills.
• Ability to work independently with minimum supervision and exercise judgment and discretion.
• Basic knowledge of Windows-based computer applications.
• Accurate keyboard skills.
• One-year billing experience within medical or insurance environment preferred.
• Basic medical terminology & understanding of medical terms.