Protective Services Officer Unarmed – Richmond Community Hospital

About the role

Bon Secours is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people through exceptional patient care. The Protective Services Officer position supports the general safety of BSMH facilities, including participating in investigations and detentions when necessary.

Responsibilities

• Protects patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policy.
• Maintains awareness of hospital activity via closed circuit television and intervenes in patient, visitor, and staff confrontations as needed.
• Documents all duties performed, including daily activity logs and incident reports.

Requirements

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)
• Valid driver's license (required)
• BLS Basic Life Support from the American Heart Association (required within 6 months of hire)
• 1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities

• Basic skills using Microsoft Word
• Proficiency in defensive tools and restraint equipment, in alignment with healthcare regulations and organizational policies
• Strong technical skills in radio communication, report writing, surveillance systems, and access control software
• Effective communication, active listening, empathy, and conflict resolution
• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Benefits

Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible). Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts. Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders. Tuition assistance, professional development, and continuing education support. All applicants will receive consideration for employment without discrimination based on race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status.