Protective Services Officer Unarmed - Kings Mills Hospital

About the role

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Responsibilities

• Provides internal and external safety/security functions to support the general safety of BSMH facilities, including participation in investigations and detentions when warranted.
• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including all parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policy.
• Monitors hospital activity on closed-circuit television to identify escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed, including completion of daily activity logs and incident reports.

Education

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)
• Must meet South Carolina Law Enforcement Division (www.SLED.SC.gov) licensure requirements (armed – Taser) within 6 months of hire
• Complete TASER Training certification within 60 days of hire, in accordance with SLED guidelines and maintained thereafter

Experience

• 1–2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities

• Hard/Tech/Clinical Skills: Basic skills using Microsoft Word; proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies; strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
• Soft/Interpersonal Skills: Effective communication, active listening, empathy, conflict resolution.

Training

• Non-Violent Crisis Intervention Training (required within 6 months of hire)

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support