Security Officer Unarmed - Richmond Community Hospital

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. We seek individuals committed to our values of compassion, human dignity, integrity, service, and stewardship to foster a supportive work environment and help communities thrive.

About the role

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities, including participation in investigations and detentions when warranted. Officers are assigned to specific areas and respond to radio or telephone calls for routine and emergency assistance.

Responsibilities

• Protects patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
• Monitors hospital activity on closed-circuit television to identify escalating situations requiring protective services involvement.
• Intervenes in patient, visitor, and/or staff confrontations as appropriate.
• Documents all duties performed, including completion of daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, or working conditions. Employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)
• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)
• Non-Violent Crisis Intervention Training (required within 6 months of hire)

Qualifications

• 1-2 years of security, law enforcement, or military experience (preferred)

Skills

Hard/Tech/Clinical Skills:

• Basic skills using Microsoft Word
• Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), aligned with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to document incidents accurately and coordinate with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication
• Active Listening
• Empathy
• Conflict Resolution

Pay

Range: $18.11 – $27.17 per hour

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, and prescription coverage, with HSA/FSA options
• Life insurance, mental health resources, and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders
• Tuition assistance, professional development, and continuing education support

Benefits may vary based on the market and employment status.