Property Manager, Commercial

Overview

The Property Manager is responsible for managing all aspects of the property(s) in his/her portfolio, ensuring they are managed according to The RMR Group’s established procedures. All staff reporting to the Property Manager must adhere to these guidelines.

Responsibilities

• Maintain and develop written standard operating procedures for building operations.
• Ensure mechanical/electrical system maintenance is performed.
• Manage life safety issues including proper training of building staff and records of all testing and alarm activations.
• Follow Risk Management guidelines as defined by The RMR Group’s Director of Risk Management.
• Ensure tenant services are provided according to all lease documents.
• Oversee all construction/tenant improvements (including proper documentation).
• Oversee all contracts/vendors (including proper documentation).
• Implement energy management program and monitor utility usage.
• Supervise, train, and motivate building staff.
• Interface with brokerage agents.
• Work with the Area Director to establish tenant relations and retention programs.
• Build and foster tenant relationships through frequent, in-person interactions.
• Aid in the negotiation of lease renewals, extensions, and expansions, and resolve issues with existing tenants.
• Develop an orderly system for lease, vendor, and project files.
• Tenant Construction Process: Coordinate all construction work and its impact on the property. Review and approve all construction documents and specifications. Attend or designate an attendee to all construction meetings. Monitor construction project progress including project close-out, finish dates, move-in dates, budget close-out. Maintain summary file to include, bids, permits, Certificate of Occupancy, correspondence. Maintain a full set of as-built building drawings and specifications. Set-up and close-out Job Cost process.
• Building Management Office Procedures: Ensure efficient, courteous, and professional day-to-day operation of the management office which includes: Authorization processes, Correspondence and filing systems, Purchase of goods and services, General office operating procedures, Receivables/income/expense, Service/Maintenance requests, Specifications and bidding process, Tenant servicing/relations, Financial.

Qualifications

• Bachelor’s degree – Preferred course of study: Business Administration, Real Estate, or Accounting.
• Four to eight years’ experience in commercial real estate.
• RPA or CPM designations a plus.
• Broker’s License preferred.
• Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel, and other Windows applications.
• Previous supervisory experience.
• Strong communication skills, both verbal and written, are essential.
• Exceptional organizational skills.
• Ability to work in a fast-paced, collaborative, and results-driven environment.
• Must have a valid driver’s license.

Benefits

• Total Rewards: Extensive benefits package including health insurance, dental insurance, vision insurance, life & disability insurance, HSA/FSA, 401(k) plan with employer match, holidays, vacation & sick time, parental leave, tuition assistance, matching gift program, and a wide array of voluntary, employee-paid benefits.
• Estimated Base Compensation Range: $95,000 to $115,000 per year.

About The RMR Group

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company focused on commercial real estate (CRE) and related businesses. With nearly 900 real estate professionals in more than 30 offices nationwide, RMR manages approximately $40 billion in assets under management and leverages over 35 years of institutional experience in buying, selling, financing, and operating CRE. RMR is recognized for its ENERGY STAR Partner of the Year award, BOMA 360 designation, and Top Place to Work by The Boston Globe. RMR’s mission is to create long-term value for clients by managing their investments and assets.