Commercial Property Manager

About the role

This will be an in-person role in Detroit. Curious about a career with NorthPoint? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management!

Responsibilities

• Provide excellent service to our industrial commercial real estate customers through our core values.
• Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff.
• Follow-up with the tenant to ensure satisfactory resolution of the issue.
• Ensure that there is 24-hour emergency coverage for the property at all times.
• Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy.
• Create building and property operating budgets utilizing Yardi Advanced Budgeting.
• Complete Property tenant CAM Reconciliations utilizing Yardi.
• Maintain appropriate records, correspondence and file notes in Lease Manager.
• Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
• Become proficient with the Yardi Property management software, Salesforce and Monday.com.
• Track tenant lease expirations, plan for move-outs/renewals as required.
• Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
• Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review.
• Work directly with the Development Management team to ensure a smooth transition of a building post construction.
• Be proactive in addressing warranty issues during the first 12 months post construction.
• Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs).
• Coordinate tenant move-ins/move-outs.
• Approve and/or obtain estimates/bids for repairs at the property.
• Generate and track Service orders, approvals and distribution.
• Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings.
• Update new property information in Yardi, SalesForce and on Building Engineer reference sheets.
• Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
• Ensure proper property and GL coding on invoices.
• Investigate cost reduction opportunities.
• Aid in the production of monthly and annual reports.
• Aid in the preparation of transaction related documents.
• Aid in maintaining tenant contact lists in Yardi for the company.
• Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs).
• Contractor coordination.
• Assist corporate accounting with questions related to the property and resolution of vendor issues.

Requirements

• At least 50% travel required.
• Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel.
• 2+ years of direct Commercial and Industrial Property Management experience.
• Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and Monday.com) is a plus.
• Effectively prioritize and multi-task.
• Excellent people skills.
• Strong working knowledge of general office equipment (copiers, scanners).
• Effective communication both orally and in writing with peers, managers and clients.
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
• Ability to work independently in a remote atmosphere effectively and efficiently.

Qualifications

Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel.

2+ years of direct Commercial and Industrial Property Management experience.

Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and Monday.com) is a plus.

Effectively prioritize and multi-task.

Excellent people skills.

Strong working knowledge of general office equipment (copiers, scanners).

Effective communication both orally and in writing with peers, managers and clients.

Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.

Ability to work independently in a remote atmosphere effectively and efficiently.