Property Management Coordinator (Compliance Focus)

About the role

This is a Salem Housing Authority position, which is a separate employer from the City of Salem. The Housing Authority of the City of Salem values employees and their professional development and we pride ourselves on providing a great work-life balance. We are committed to growing the capabilities of our people, where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities.

Responsibilities

• Complete initial eligibility determinations, annual income certifications, and interim certifications for regulated housing programs.
• Conduct resident interviews to verify, and analyze household income, assets, expenses, and supporting documentation.
• Process household composition and income changes for interim certifications.
• Determine eligibility and ensure program compliance.
• Maintain complete, accurate, and audit-ready resident files.
• Track certification deadlines, follow up on missing documentation and prepare reports related to certification status.
• Explain program requirements and certification processes to residents.
• Cookordinate with Property Managers and other staff to resolve eligibility and compliance questions.
• Manage waiting lists, prepare mailings and document responses.
• Prepare files and supporting documentation for internal file reviews and third-party audits.
• Provide responsive and professional customer service for residents, applicants, and community partners.
• Occasional overtime opportunities may be available to assist with certification deadlines, special projects, or other department need.

Qualifications

• Must pass the pre-employment background check.
• Depending on area of assignment, you may need to pass the pre-employment drug test (including marijuana).
• Must have an Oregon Driver license and have a driving record that meets the SHA of Salem's driving standards.
• Bachelor's degree from a college or university program in business administration, public administration, or a related field depending on area of assignment; and one year of professional administrative level experience involving review, analysis, and preparation of recommendations, development of administrative policies, procedures and systems, or an Associate degree with three years of experience in federally assisted housing programs, low-income housing, rental property management, landlord/tenant relations counseling, and mediation skills; or any combination of education, experience, and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.

Preferred Qualifications

• Experience completing eligibility determinations and income certifications for affordable housing programs.
• Knowledge of Public Housing, Section 8 Project-Based Rental Assistance (PBRA), Low-Income Housing Tax Credits (LIHTC), HOME Investment Partnerships Program (HOME), or other federally assisted housing programs.
• Professional experience reviewing, analyzing and interpreting financial documents.
• Preparing files for audits, Management and Occupancy Reviews (MORs) or other compliance reviews.
• Bilingual proficiency preferred.

What we offer

• 5% Bilingual incentive for qualifying candidate.
• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.

About Us

The Housing Authority of Salem and the Urban Renewal Agency are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Director of Housing within the Urban Development department. Salem Housing Authority’s mission is to assist low- and moderate-income families to achieve self-sufficiency through stable housing, economic opportunity, community investment, and coordination with social service providers. This is a great opportunity to help positively impact your community. Come work in a positive and supportive work environment that enforces a safe workplace, has a culture of teamwork and communication, promotes the organizational values of workplace diversity, equity, and inclusion (DEI), and actively promotes an environment respectful of living and working in a multicultural society.

Contact Information

To apply, click on the green "Apply" button to complete your application. Hiring managers do not have access to view resumes as part of the application review process. Please ensure that the details of your application, including work history, demonstrate how you meet the qualifications for the position. Click here to fill out the Section 3 Employment Preference Form and submit with your employment application. Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications. You may subscribe for automatic notification of job openings at the City through the Job Interest Cards – sign up today!

Equal Opportunity Employer

The Housing Authority of Salem does not discriminate against any person due to disability, race, color, religion, sex, source of income , familial status, national origin, actual or perceived sexual orientation, gender identity, marital status and/or domestic partnership in accessing, applying for, or receiving assistance, or in treatment or employment in any of its programs and activities.