Property & Casualty Claims Advocate

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions.

The Opportunity

The Property & Casualty Claims Advocate facilitates interactions between clients and carriers regarding property & casualty issues, including claim reviews and ongoing issues. They also assist in TPA and insurance carrier selections, address client concerns, and negotiate claim resolutions.

Duties & Responsibilities

• Prepares and presents claim reviews to clients periodically.
• Selects and works with Third Party Administrators (TPAs) and insurance carriers.
• Communicates with clients via phone and in person to gather and provide information.
• Negotiates plans of action and reserves reductions with insurers.
• Aids producers in conducting claims with clients and carriers.
• Analyzes loss history to suggest risk reduction strategies.
• Maintains accurate claim files and updates HUB computer systems.
• Stays informed about insurance industry changes and applies them to client needs.
• Attends industry-related continuing education training and courses.
• Accesses and utilizes online systems for claims.
• Performs other duties and projects as assigned.

Qualifications

• High School Diploma / GED
• 2-3 years property & casualty claims adjustment experience (brokerage preferred) or equivalent combination of education & experience
• Property & Casualty License required or willingness to obtain within 3 months
• Confidence and demeanor to interact with all levels within the organization
• Computer skills including Microsoft Office Suite, Outlook, and agency management systems
• Problem-solving ability to identify and resolve complex problems
• Critical thinking to prioritize and organize tasks
• Effective communication skills, both oral and written
• Ability to build and maintain strong client relationships
• Desire to learn and grow within the insurance industry

Working Conditions and Physical Demands

• Primarily stationary position for the majority of the workday
• Frequent communication with colleagues and clients in person and on the telephone
• Constantly operates computers and other office equipment
• Sometimes moves about inside the office to access file cabinets and machinery

Why Choose HUB?

• Competitive and flexible benefits including health/dental/vision/life/disability insurance, FSA, HSA, 401(k), paid-time-off, and eligible bonuses, equity, and commissions
• Continuous opportunities for growth and development
• Entrepreneurial culture fostering success through relationship-building
• Committed to diversity and inclusion

Department Account Management & Service Required Experience

• Experience in account management and service

Required Education

Diploma

Department Account Management & Service Required Experience

• Experience in account management and service

Department Account Management & Service Required Experience

• Experience in account management and service