Property Administrator (48527)
Two Coast Living · Rocky Hill, CT · 2 wk ago
ManagementFull-time
Do you thrive on organization, love keeping the details in order, and enjoy being the person everyone depends on? As a Property Administrator, you'll be the operational backbone of one of our multifamily communities. Working alongside the Property Manager, you'll oversee the administrative, financial, and compliance functions that keep the property running efficiently while providing exceptional service to residents, vendors, and your on-site team.
Responsibilities
- Administrative Expert – Keep the office running efficiently by managing daily administrative operations, maintaining organized records, processing paperwork, and ensuring deadlines never slip.
- Financial Coordinator – Assist with rent collections, delinquency management, invoice processing, deposits, reporting, budgets, and other financial functions that support the success of the community.
- Compliance Champion – Maintain resident files, oversee lease documentation, assist with affordable housing compliance, and ensure records remain accurate, complete, and audit-ready.
- Resident Support Professional – Provide exceptional customer service by assisting residents with questions, resolving concerns, and creating a positive experience from move-in through move-out.
- Maintenance Coordinator – Partner with the maintenance team to monitor work orders, coordinate vendor communication, track apartment readiness, and ensure timely follow-up.
- Property Manager's Right Hand – Support the Property Manager with reporting, operational initiatives, special projects, and the day-to-day business functions that keep the community operating at its best.
- Office Problem Solver – Anticipate needs, improve processes, and find solutions that make life easier for residents, teammates, and leadership alike.
Benefits
- A Career with Growth – Opportunities to continue growing your career in operations, accounting, compliance, or property management.
- Full-Time Stability – Work on our busiest days, including Fridays, Saturdays, and occasional Sundays and holidays to best serve our residents.
- Medical, dental, vision, life insurance, and a 401(k) plan with auto-enrollment after 60 days.
- Vacation time, paid sick leave, and paid holidays to help you maintain work-life balance.
- Supportive Leadership – Join a collaborative team where your contributions are valued and your success is celebrated.
Requirements
- Administrative Professional – Experience managing office operations, staying organized, and balancing multiple priorities with accuracy and efficiency.
- Property Management Experience Preferred – Previous multifamily property management experience is highly preferred.
- Affordable Housing Experience – Experience with Section 8/Housing Choice Voucher (HCV) programs, including certifications, recertifications, income verification, and compliance documentation, is highly preferred.
- Financially Minded – Comfortable with rent collections, reporting, invoice processing, budgeting, and the financial side of property operations.
- Organized & Detail-Oriented – Accuracy is your superpower. You stay ahead of deadlines, keep exceptional records, and never overlook the details.
- Customer-Focused – You genuinely enjoy helping people and creating a professional, responsive experience for residents and vendors.
- Strong Communicator – Communicate clearly, confidently, and professionally with residents, vendors, and teammates.
- Tech Comfortable – Experience with property management software (such as Entrata), Microsoft Office, and other digital tools.
- Positive & Proactive – You take initiative, embrace challenges, and bring solutions, not problems.
Qualifications
- Excellent verbal and written communication skills with the ability to write and speak clearly and free of typos or grammatical mistakes.
- Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, and maintains confidentiality.
- Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines.
- Proficiency in using social media platforms and review management tools.
- Experience in customer service, communications, or a related field.
- Ability to function well in a fast-paced, high-volume environment.
- Proficient with Microsoft Office Suite or related software.
- Proven experience in an administrative support role in a professional office environment.
- Discretion and confidentiality when handling sensitive information.
- A bachelor's degree in business administration or a related field is preferred.
Schedule
Expected work hours: 9:00 to 5:00, Monday through Friday, with occasional weekends.
Physical Requirements
- Work environment and physical demands: General office environment.