Property Manager (48523)
Two Coast Living · Tewksbury, MA · 2 wk ago
SalesFull-time
About the Role
As a Property Manager at Two Coast Living, you’ll lead one of our multifamily communities, overseeing daily operations, managing on-site teams, and delivering an exceptional living experience for residents. You’ll drive occupancy, resident satisfaction, and revenue while shaping the culture and financial performance of the property.
Responsibilities
- Oversee all day-to-day operations, including leasing, resident relations, work orders, and vendor coordination.
- Hire, train, schedule, and support on-site leasing and maintenance teams to foster a high-performing culture.
- Collaborate with marketing partners to promote the property, attract new residents, and renew existing leases.
- Manage budgets, control expenses, maximize revenue, and ensure timely rent collection.
- Serve as the primary contact for residents, resolving concerns and creating a welcoming community.
- Conduct regular property inspections, support unit readiness, and oversee maintenance standards and capital improvements.
- Submit accurate financial reports, manage payroll/commissions, and ensure compliance with local, state, and federal regulations.
- Engage with local apartment associations, monitor competitors, and build a strong community reputation.
Requirements
- At least 4 years of multifamily property management experience, with 2+ years leading a team.
- Strong organizational skills, attention to detail, and ability to prioritize and meet deadlines.
- Excellent verbal and written communication skills, with a professional and customer-focused approach.
- Financial acumen, including experience with rent rolls, budgets, reporting, and expense management.
- Proficiency with property management systems (e.g., Entrata), Microsoft Office, and digital tools.
- Positive, proactive leadership style with the ability to stay calm under pressure.
- Undergraduate degree or equivalent work experience managing large multifamily properties.
- Valid driver’s license to operate company-owned or personal vehicles for work.
Skills
- Natural disposition for sales and understanding of sales techniques.
- Ability to function in a fast-paced, high-volume environment.
- High level of integrity, honesty, and ethical standards.
- Strong leadership, supervisory, analytical, and reasoning skills.
- Commitment to personal and public safety, resident care, and confidentiality.
Benefits
- Medical, dental, vision, and life insurance.
- 401(k) plan with auto-enrollment after 60 days.
- 40 hours of vacation in the first year, plus paid sick leave (based on location) and paid holidays.*
- Training, support, and technology to help you and your team succeed.
- Collaborative regional and cross-functional team support.
*The Company provides at least 40 hours of Paid Sick Leave per year in states with no state mandate. To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.
Schedule
- Full-time, on-site leadership role.
- Must work busiest days, including Fridays, Saturdays (and at least one Sunday a month), and holidays during peak business hours, including at least one closing shift weekly.
- During high-traffic holiday periods, schedules follow Company standards (supervisor approval required).
- Occasional travel may be required for business purposes.
Physical Requirements
- General office environment with the ability to lift or move items weighing up to 10 pounds.
- Ability to move about the property, including sitting or standing for extended periods, walking, and climbing stairs in various weather conditions.
FLSA Status: Exempt