Promotional Order Logistics Coordinator

As a Promotional Order Logistics Coordinator, you are the bridge between a client’s vision and the physical product in their hands.

About the role

You will manage the full lifecycle of promotional collateral from initial consultation and creative mock-ups to vendor sourcing, quality control, and final distribution. This role requires a unique blend of creative eye, meticulous project management, and "get-it-done" logistics grit.

Responsibilities

• Client Consultation & Account Management
  • Act as the primary point of contact for all incoming promotional material requests (e.g., apparel, drinkware, tech gadgets, and custom builds).
  • Consult with clients to understand their brand guidelines, event timelines, and budget constraints.
  • Provide expert recommendations on product trends, material durability, and printing methods (screen printing, embroidery, sublimation, etc.).
• Sourcing & Vendor Relations
  • Navigate our network of partnered vendors to find the highest quality products at the most competitive price points.
  • Negotiate lead times and pricing to ensure projects remain profitable and meet strict deadlines.
  • Stay updated on industry trends to offer "outside-the-box" custom promo items that set our clients apart.
• Design Mock-ups & Quoting
  • Develop digital mock-ups (using internal tools such as Canva, Adobe Photoshop, Pacdora) to show clients how their logo/artwork will appear on the selected merchandise.
  • Draft comprehensive quotes, ensuring all costs, including setup fees, shipping, and rush charges are clearly communicated and approved.
  • Manage proofing cycles, obtaining final client sign-offs before moving to production.
• Quality Assurance & Logistics
  • Oversee the production pipeline, tracking orders to ensure vendors stay on schedule.
  • Perform Quality Assurance (QA) checks on physical samples or incoming shipments to ensure color accuracy and print integrity.
  • Coordinate shipping logistics, including domestic and international freight, white-glove delivery, or multi-location dropshipping.
• Inventory & Warehouse Management
  • Manage onsite inventory for recurring items (like uniforms or standard swag) to ensure stock levels never hit zero.
  • Organize storage solutions for client-specific materials, ensuring items are labeled and easy to retrieve for sudden requests.

You aren't just ordering pens, you are protecting the brand's physical identity. Your ability to turn a vague request into a high-quality tangible product is what keeps our clients coming back.

Benefits

• Competitive salary
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Wellness resources