Logistics Coordinator

About the role

NOTS Logistics LLC is seeking a highly motivated and driven Logistics Coordinator for its Shippensburg, PA warehouse facility. This combined role spans both sides of the dock: planning and executing freight movement, and managing the accuracy of shipping, receiving, and inventory transactions at the site. The coordinator processes customer orders, plans and optimizes shipments into loads using the Transportation Management System (TMS), tenders freight to third‑party carriers, and maintains accurate shipment and inventory records in the Warehouse Management System (WMS). The role also provides visibility to management and the customer through tracking, process oversight, auditing, research, and troubleshooting of operational issues.

Responsibilities

• Load Building & Optimization: Build and optimize shipments into loads using TMS, add shipments to loads, rate loads, secure carrier coverage, set appointments, and identify opportunities to improve performance through multi‑stop truckloads, consolidated shipments, and similar strategies.
• Order Processing: Obtain and process customer product orders, tender freight to third‑party carriers, and keep TMS current with accurate, timely shipment information.
• Shipping & Receiving: Use WMS and TMS to maintain the accuracy and integrity of shipments, receipts, and inventories; receive inbound deliveries and verify against documentation.
• Shipment Visibility & Auditing: Provide visibility to management and customers by tracking shipments, offering process oversight, auditing, investigating load exceptions, researching, and troubleshooting operational issues.
• Load Recovery: Recover customer loads and resolve service failures promptly, escalating as appropriate.
• Customer Service: Deliver excellent service to assigned accounts; monitor and resolve system email messages and customer inquiries, both internal and external.
• Issue Resolution: Handle issues arising in shipping, receiving, and inventory handling using critical thinking to analyze information, make decisions within SOP guidelines, evaluate results, and determine further action.
• Administrative Support: Operate company computer systems to access email, electronic calendars, WMS, TMS, and other office software; answer phones and complete other administrative tasks.
• Collaboration: Participate in meetings with supervisors and managers, offering insight and suggestions regarding NOTS Logistics best practices.
• Flexibility: Assume responsibilities of others as directed by managers in response to changing circumstances.
• Initiative: Continuously educate yourself, apply new knowledge, and look for additional ways to add value beyond expectations; complete other projects and tasks assigned by your supervisor.

Minimum Qualifications

• High School Diploma or equivalent required; Bachelor’s degree in Business, Supply Chain Management, or a related field preferred.
• At least two (2) years of experience in the logistics industry; one (1) or more years in transportation, supply chain, or warehouse operations preferred.
• Working knowledge of WMS concepts and best practices; experience with TMS strongly preferred.
• Working knowledge of OSHA best practices.
• Strong attention to detail, accuracy, and sense of urgency.
• Strong written and verbal communication and interpersonal skills.
• Excellent organization and administrative skills.
• Good analytical and problem‑solving skills; ability to use critical thinking to analyze information, communicate appropriately, solve problems, and evaluate results.
• Strong computer skills with the ability to learn and regularly operate various computer systems across different platforms.
• Integrity and leadership skills; exemplary customer service skills.
• Ability to develop and maintain professional working relationships with customers, carriers, and NOTS Logistics associates.
• Ability to work first or second shift as needed; flexibility with scheduling required.
• Regular, predictable, and full attendance is an essential function of the job.
• Must complete a NOTS Logistics employment application and submit to a background investigation (including past employment, education, and criminal history) and drug screening.

Physical Requirements

The associate must be able to read, communicate verbally and in writing, remember and analyze information, and follow instructions or guidelines. While performing duties, the associate may be required to stand, walk, and sit; frequently use hands to touch, handle, and feel; and reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25 lb (12 kg). Vision requirements include close, distance, peripheral, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Benefits

• Medical, Dental, and Vision Insurance
• Short‑term Disability Insurance
• Life Insurance
• 401(k) with company match
• Free Employee Assistance Program services and Teladoc (24/7 telemedicine)
• Family‑oriented environment
• Paid training
• Paid time off

Schedule

Full‑time, Monday – Friday, 10:00 a.m. – 6:00 p.m. Flexibility is required to support first‑shift coverage as business needs dictate.