Project/ Program Manager IV (Community Health Partnerships Program Manager)

About the role

This Career Service Project/Program Manager IV position manages local investments in core health safety net services, including medical, dental, behavioral health-primary care integration, and Medicaid outreach/enrollment services, which are provided by non-profit community health centers and other safety net providers. This position also serves as the division’s lead coordinator and liaison for Public Health's contract with the City of Seattle Human Services Department (HSD).

Responsibilities

• Establish policies, procedures, structures, and criteria for implementing the program’s goals and contracts, through collaborative planning processes with local government and community partners.
• Ensure that funds and strategies address health needs of under-served and marginalized communities (such as people who are experiencing homelessness, immigrants, refugees, of color, LGBTQ, in need of reproductive and STI health services who would otherwise not have access), including addressing racism as a root cause of health inequities.
• Design and implement competitive bid processes to select contracted providers, and manage agreements that determine scope of work and performance commitments with community partners and funders.
• Manage and monitor a portfolio of program investments, including development of program budgets, funding allocations, reporting requirements (monthly/quarterly/annual), and performance commitments with subcontractors/community partners.
• Provide and arrange for training and technical assistance for community providers and other health safety net organizations, including strategies to support quality improvement and overall program goals.
• Build collaborative relationships with community partners including King County’s Federally Qualified Health Centers and other health safety net service providers to promote program goals and objectives, and represent the program and Public Health in community coalitions, meetings and committees.
• Manage data and information systems and analyze program outcomes to assess fiscal and performance indicators, and when applicable, convene internal and external subject matter experts, and community partners, for program evaluation and feedback.
• Produce program and budget reports for funders, contractors, and other key partners.
• Supervise the program’s contract monitor.
• Function as the division’s primary coordinator for an existing interlocal agreement between the City of Seattle Human Services Department and Public Health, including providing coordination across funded programs within Public Health.

Requirements

Experience in managing public funds including maintaining positive relationships with funding entities and reporting on deliverables.

Experience in conducting Request for Applications (RFA) or Request for Proposals (RFP) processes to award contracts.

Commitment to health equity and addressing racism as a root cause of health inequities.

Knowledge of Federally Qualified Health Centers and other community-based health-care safety-net providers and programs.

Knowledge or experience with delivery of medical, dental, health access, and integrated (in primary care) behavioral health services.

Experience in building strong working relationships and shared leadership with staff and community partners to solve problems and achieve objectives.

Experience in building collaborative community partnerships to implement services, assure program quality, and provide technical assistance.

Skills in navigating successfully within complex governmental or institutional organizations and across systems.

Experience with delivering rapid-turnaround data and reports while supporting mutual accountability.

Excellent written and oral communication skills.

Strong analytical and problem-solving skills.

Qualifications

The most competitive applicants will have the following experiences and qualifications:

• Knowledge of King County's health safety net system including providers, services, and programs.
• Experience with designing or implementing assurance programs for local public health jurisdictions.
• Experience identifying creative opportunities to collaborate across programs.
• Experience with hearing and elevating the voices of those most impacted by health inequities.
• Demonstrated experience in staff supervision, coaching and mentoring.
• Demonstrated experience with policy development and program advocacy.