Project/Program Manager 3 - Medical Education & Training (522)

Position Summary

For more than 80 years, Natus has been collaborating with clinicians to deliver neuro solutions that simplify complex processes and improve accuracy and efficiency. The Medical Education & Clinical Program Coordinator plays a critical role in ensuring that education initiatives are delivered consistently, compliantly, and to a high-quality standard across regions and geographies.

Key Responsibilities

• Support the planning and execution of global medical education and clinical engagement programs, including in-person, virtual, and hybrid events.
• Carefully coordinate end-to-end program logistics, including scheduling, materials preparation, participant management, and post-program follow-up.
• Support the execution of training academies, workshops, and education seminars to ensure a consistent, high-quality participant experience.
• Track program milestones, dependencies, and action items to support on-time and compliant delivery.
• Manage day-to-day operational support for the Neuro Training Academy platform.
• Coordinate content uploads, user access, learner communications, and ongoing operational support.
• Partner with internal stakeholders to ensure training content is current, accessible, and aligned with defined program objectives.
• Maintain accurate user records and activity tracking to support reporting and compliance needs.
• Support the execution of eSeminars and webinars, including platform setup, speaker coordination, attendee tracking, and post-event reporting.
• Collaborate with Digital Marketing and IT teams to support education platforms and related websites.
• Ensure virtual programs are executed in line with defined quality, branding, and compliance standards.
• Cover medical advisory board activities, including scheduling, logistics, materials preparation, and follow-up communication.
• Support contracting workflows, documentation tracking, and communication with advisors and internal stakeholders.
• Afford support to broader clinical engagement initiatives as assigned.
• Participate in ad hoc projects within the Global Medical Education & Clinical Engagement team as required.
• Contribute to the team's success by embracing our North Star guiding principles and behaviours and actively participating in a culture that puts our Patient first.

Qualifications & Experience

• Bachelor’s degree in business, healthcare, communications, or a related field preferred.
• 3–6 years of experience in program coordination, event planning, medical education, or a related role.
• Experience supporting healthcare, medical device, or clinical programs preferred.

Skills & Competencies

• Strong organizational and program coordination skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Ability to work effectively across cultures, time zones, and regional operating models.
• High attention to detail with a focus on quality, accuracy, and follow-through.
• Proactive, service-oriented mindset.
• Strong interpersonal skills and ability to work effectively across functions.
• Proficiency with Microsoft Office tools and virtual event platforms.