Project Manager - Water Restoration/ Mitigation - Raleigh, NC

About the role

SP Global DRT is a leader in remediation and restoration, providing best-in-class service to handle emergency and reconstruction needs 24/7. The Water Restoration/Mitigation Project Manager oversees the day-to-day execution of water, fire, smoke, and mold mitigation projects in the field, reporting to the Mitigation Operations/Production Manager.

Responsibilities

• Oversee the day-to-day execution of assigned mitigation projects from start to finish.
• Provide clear direction, guidance, and real-time feedback to crews and technicians on the job site.
• Establish efficient job flow, set up staging and equipment, and coordinate the requirements for each job.
• Perform and oversee mitigation activities including water extraction, structural drying, and fire/mold remediation.
• Set up and monitor drying equipment and ensure accurate moisture readings and daily documentation.
• Ensure crews follow SERVPRO processes and complete all work per the work order and scope.
• Monitor production progress against the schedule and communicate status to the Operations/Production Manager and Job File Coordinator.
• Identify safety hazards, communicate them, and enforce all safety procedures on the job site.
• Review and ensure complete, accurate job file documentation, including photos and required readings.
• Communicate professionally with customers, adjusters, and other stakeholders and answer questions as needed.
• Monitor and control job costs, labor time, and material usage on assigned projects.
• Ensure proper care, protection, and maintenance of equipment, tools, and vehicles.
• Resolve day-to-day production issues quickly and escalate concerns to the Operations/Production Manager as needed.
• Ensure job sites are left clean and orderly at the end of each day and upon completion.
• Support the training and development of technicians by demonstrating best practices and sharing knowledge.

Requirements

• Prior mitigation/restoration field experience, including experience leading or directing a crew, preferred.
• Knowledge of drying equipment, moisture documentation, and mitigation processes.
• High school diploma/GED required.
• IICRC certifications and/or previous fire/water/mold property restoration experience preferred.
• Effective written and oral communication skills.
• Strong organizational, time-management, and problem-solving skills.
• Ability to lead and direct crews on the job site and provide constructive day-to-day feedback.
• Docusketch experience preferred.
• Valid driver's license, approved by our insurance company, required.
• Ability to travel locally or out of state when necessary.
• Must be able to work in person and travel to job sites as needed.
• Available for weekend and after-hours on-call rotation.
• Must be authorized to work lawfully in the United States and able to successfully complete a background check subject to applicable law.

Physical Demands

The job requires the ability to regularly lift 50 pounds and lift up to 100 pounds with assistance, repetitive pushing, pulling, lifting, and carrying of objects throughout the day, walking and standing for long periods, as well as driving, sitting, and climbing. The job also requires the ability to climb ladders and work at ceiling heights, work in tight spaces, and be exposed to chemicals, fumes, airborne particles, and loud noise.

Benefits

• 401(k) 3% Match
• Health, Dental, Vision insurance
• Vacation

Pay

Salary: $60K - $70K, pending experience.

Schedule

Full-Time, on-call