Project Manager For Water Damage Restoration

1-800 Water Damage of San Bernardino County

About the role

Candidate must be understanding and compassionate to customers that have faced personal property damage or contamination. Must be capable and willing to patiently explain what is needed to restore what matters most to the customer. Must know the Xactimate program for insurance processing and proper billing. The Water Restoration Project Manager is responsible for working as part of a team or alone, with authority to create a new team to perform emergency services and contents restoration work while adhering to company policies and procedures regarding remediation. The individual will also adhere to EPA, OSHA, and local requirements regarding safety and hazardous materials handling. Must be available for emergency response work after-hours and on weekends. We are a new water restoration company needing the expertise of an experienced individual to grow with us.

Responsibilities

• Confidently communicate with insurance companies, agents, adjusters, plumbers, and plumbing companies to sell emergency services
• Perform content drying and restoration work on residential and commercial properties
• Perform physical labor associated with cleanup activities, packing customers' contents, general on-location cleaning, HVAC cleaning, and deodorization of facilities if needed
• Confidently communicate with customers
• Follow applicable safety rules, regulations, guidelines, policies, and site-specific safety plans when performing cleanup activities and donning protective gear
• Operate routinely used tools and equipment
• Perform routine inspection and preventative maintenance on assigned equipment
• Warehouse maintenance, stock supplies, building maintenance
• Perform work at high elevations such as from a ladder and scaffolding
• Handle hazardous waste operations
• All other duties as assigned

Requirements

• High School Diploma or equivalent
• Construction experience, specifically working on water/smoke damage jobs, mold, and water remediation
• Must be legally eligible to work in the United States
• Must be in good physical health and able to meet the medical clearance requirements of an OSHA (HAZPOWER) medical surveillance physical examination and drug screening
• Able to wear full and half face respirator, may work in confined spaces, and regularly lift and carry 50+ pounds
• Available for emergency response work after-hours and on weekends
• Frequent travel is required

Qualifications

• Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees
• Positive attitude and strong work ethic with the ability to follow directions
• Good communication skills and commitment to customer satisfaction and company safety policies
• "The customer is number one" attitude
• Bilingual English/Spanish is encouraged but not required

Skills

• IICRC Water Restoration certification is a plus
• Construction industry experience preferred

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off

Work Environment

Working around equipment and machinery, the work environment is usually dirty, dusty, and noisy, on uneven ground/surfaces containing hazardous or potentially hazardous substances and/or materials. Subject to inclement or extreme weather conditions and temperatures. Work includes handling hazardous materials and the use of personal protective equipment (PPE).