Project Manager Sales

About the role

Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEM’s with their engineered production material specifications, fulfillment, and quality requirements. Our expertise is in a broad offering of engineered commodities, coupled with our program management capabilities and established global supply chain network, uniquely position Gexpro Services to deliver rapid improvements in fulfillment, transaction and material costs productivity, and process and product quality. That's why we’re looking for someone like you - a fresh thinking, innovator, and groundbreaker.

Benefits

• Competitive compensation plus annual bonus
• Flexible work schedule
• Medical, dental, vision, life insurance and pet insurance
• Flexible Spending Accounts
• Employee assistance program and Health wellness programs
• 401(k) immediately with a competitive match.
• Several paid holidays and paid time off that includes personal, sick and vacation time.

Responsibilities

• Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, sourcing, order status, pricing, inventory inquiries, customer fulfillment and transportation management to analyze and resolve customer needs.
• Manages tactical customer inquiries such as processing purchase orders, quoting product prices with delivery specifications, communicating payment terms, promise dates, and shipping confirmation.
• Processes product quotations by gathering appropriate data, source/resourcing supplier (if needed), and research to quote customers, while providing continuous follow up throughout the completion of the customer's purchasing cycle.
• Resolve customer inquiries concerning shipment problems, order changes, invoice variations, etc., using root-cause analysis.
• Prepare proposals and quotes for customers from established pricing; initiates development of prices through RFQ when not available.
• Manage Open Order Report by partnering with cross functionally team members.
  • Follow-up with Buyers on PO status
  • Follow-up with Suppliers on urgent past due inquiries
  • Actively reviewing order status to ensure order needed soon are on order with a supplier.
  • Updating ship/deliver date to customers for updated PO due dates.
  • Actively reviewing order status to ensure past due orders on hand are shipped as parts become available.
• Ensure prompt payment on invoicing for assigned customer base by reviewing claims (i.e. price/quantity discrepancies, delivery issues, etc.) that prevent the customer from paying in collaboration with CFS Team.
• Manage the expedite order process for urgent orders placed by the customer to maximize