Project Manager - Replacement Windows & Doors

Job Overview

Infinity Replacement is a dedicated window and door replacement business, bringing Marvin's legacy of quality directly to homeowners through a direct-to-consumer model. Project Managers are key to delivering exceptional installations and customer experiences.

Highlights of your role

• Conduct final measurements for windows and doors.
• Provide installation solutions aligned with customer expectations and adapt production specifications to site conditions.
• Serve as the first point of contact on-site, introducing yourself and the installation team, setting expectations, and confirming job completion walkthrough timing.
• Communicate job-specific details to installation crews, ensuring they are prepared for unique project requirements.
• Aid installation partners with questions and concerns throughout the project lifecycle.
• Allocate appropriate materials and accurately job-cost labor rates.
• Resolve project and customer issues with efficiency, professionalism, and integrity.
• Conduct job completion walkthroughs with homeowners, including demonstrating window and door operation, completing the Zero-Defect checklist, delivering the customer gift bag, and documenting and following up on any outstanding work.

Requirements

• Proven experience working directly with customers and homeowners, with strong problem-solving skills.
• Solid understanding of construction documents, methods, and installation techniques.
• Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment.
• High school diploma or equivalent required.
• Construction experience, especially in home improvement or window replacement.
• Valid driver’s license with a clean driving record.
• Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.
• Experience measuring and installing replacement windows.

Benefits

• Health insurance
• Paid holidays
• Paid parental leave
• 401(k) retirement savings match
• $300 annual wellbeing account
• Better Living Day (paid day off)
• Annual profit sharing
• Participation in organized volunteer opportunities
• Brighter Days Fund (financial support during personal hardships)

Pay

$85,000 - $95,000, pay based on experience.

Schedule

Details on schedule not specified.