Project Manager - Replacement Windows & Doors
Job Overview
Infinity Replacement is a dedicated window and door replacement business, bringing Marvin's legacy of quality directly to homeowners through a direct-to-consumer model. Our Project Managers are the face of Infinity Replacement on every job site, advocating for our customers and ensuring an exceptional installation experience.
Highlights of your role
- Conduct final measurements for windows and doors.
- Provide installation solutions that align with customer expectations and adapt production specifications to site conditions.
- Serve as the first point of contact on-site: introduce yourself and the installation team, set expectations with the homeowner, and confirm job completion walkthrough timing.
- Communicate job-specific details to installation crews, ensuring they are prepared for unique project requirements.
- Aid installation partners with questions and concerns throughout the project lifecycle.
- Allocate appropriate materials and accurately job-cost labor rates.
- Resolve project and customer issues with efficiency, professionalism, and integrity.
- Conduct job completion walkthroughs with homeowners, including:
- Demonstrating window and door operation.
- Completing the Zero-Defect checklist.
- Delivering the customer gift bag.
- Documenting and following up on any outstanding work.
Qualifications
- Proven experience working directly with customers and homeowners, with strong problem-solving skills.
- Solid understanding of construction documents, methods, and installation techniques.
- Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment.
- High school diploma or equivalent required.
- Solid construction experience, especially in home improvement or window replacement.
- Valid driver’s license with a clean driving record.
- Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.
- Experience measuring and installing replacement windows.
Pay
$85,000 - $95,000, pay based on experience.
Schedule
Details on schedule not specified.
Benefits
- Health insurance.
- Paid holidays.
- Paid parental leave.
- 401(k) retirement savings match.
- Annual profit sharing.
- Organized volunteer opportunities.
- Financial support from colleagues and the Marvin family during personal hardships.
Company Culture
We are committed to creating a better way of living and fostering a culture where safety and the wellbeing of our people come first. As a family-owned and led company, we are proud to be named a Top Large Employer by Forbes Magazine for two consecutive years.
About the Company
In addition to Infinity Replacement Windows and Doors, we also manufacture TruStile Doors. With operations in 19 cities across North America, we are committed to creating premium, award-winning products and maintaining a culture of inclusivity and growth.
Contact Information
To apply, please contact us at CareerSupport@marvin.com.