Installation Project Manager - Residential Replacement Windows

Job Overview

Infinity Replacement is a dedicated window and door replacement business, delivering premium fiberglass products through a direct-to-consumer model. Our Project Managers are key to ensuring exceptional installation experiences.

Responsibilities

• Conduct final measurements for windows and doors
• Provide installation solutions aligned with customer expectations
• Serve as the first point of contact on-site, setting expectations and confirming job completion walkthrough timing
• Communicate job-specific details to installation crews
• Assist installation partners with questions and concerns
• Allocate appropriate materials and job-cost labor rates
• Resolve project and customer issues professionally and efficiently
• Conduct job completion walkthroughs with homeowners
• Demonstrate window and door operation
• Complete the Zero-Defect checklist
• Deliver the customer gift bag
• Document and follow up on any outstanding work

Requirements

• Proven experience working directly with customers and homeowners
• Solid understanding of construction documents, methods, and installation techniques
• Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment
• High school diploma or equivalent required
• Construction experience, especially in home improvement or window replacement
• Valid driver’s license with a clean driving record
• Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs
• Experience measuring and installing replacement windows

Qualifications

• High school diploma or equivalent required
• Construction experience, especially in home improvement or window replacement
• Valid driver’s license with a clean driving record
• Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs
• Experience measuring and installing replacement windows

Skills

• Customer service skills
• Problem-solving skills
• Construction knowledge
• Communication skills
• Time management skills

Benefits

• Health insurance
• Paid holidays
• Paid parental leave
• 401(k) retirement savings match
• $300 annual wellbeing account
• Better Living Day (paid day off)
• Annual profit sharing
• Participation in organized volunteer opportunities
• Brighter Days Fund (financial support during personal hardships)

Pay

$85,000 - $95,000, pay based on experience

Schedule

Flexible schedule to accommodate job site needs