Project Manager, Enterprise Events

About the role

Cvent is seeking Project Managers to join the Integrated Events Professional Services Team in our Tyson's Corner, VA office. These roles support clients leveraging Cvent’s Onsite and Virtual Solutions.

Responsibilities

• Serve as the main contact for clients, managing their pre-event and onsite or virtual experience using the Cvent Platform
• Directly support and consult with clients on how to best leverage Cvent’s Virtual and Onsite Solutions
• Manage several concurrent projects while adhering to project milestones and internal metrics
• Provide advice, consultation, and training to clients based on industry best practices
• Offer best-in-class technical support backed by timelines created specifically for each project
• Communicate effectively with diverse internal and client stakeholders to strengthen relationships
• Act as a liaison between clients and suppliers to quote, order, and ensure successful delivery of onsite event materials and hardware
• Configure, test and troubleshoot event specific technology prior to and onsite at client events to ensure success
• Work, alone or with a team, onsite to ensure success on the day of the event - up to 40% travel required

Requirements

• Absolutely Required: Requires a Bachelor’s degree or 3+ years of customer success or event planning experience
• Preferred: Preferred experience in event industry or onsite technical support
• Must Have: Excellent written and verbal communication skills, ability to multi-task in a dynamic, fast-paced, entrepreneurial environment, ability to integrate knowledge across disciplines to ensure event execution success, ability to work with and manage a team to achieve goals, strong understanding of the onsite event management experience, strong business acumen, ethics, emotional intelligence, and high integrity
• Desired: Able to lift at least 50 pounds such as large boxes, printers, etc., experience with helpdesk systems, CRM software and project management tools (e.g., Smartsheet, Salesforce, MS Office Suite, Slack)

Qualifications

At Cvent, we offer a diverse, collaborative, and open work environment where employees work closely with active members of the market’s thriving tech and event communities.