Programming Coordinator

About the role

The Programming Coordinator will be an integral member of our Older Adult Centers, joining other administrative staff, social workers, program assistants and numerous volunteers who serve our members each day. Reporting to the Deputy Director, the Programming Coordinator will provide critical programmatic and administrative support to the cadre of arts, education and wellness programs offered at the Older Adult Centers.

Responsibilities

• Interface daily with members providing excellent customer service, fielding questions and responding to member needs
• Assist with all aspects of administrative management of activity programming and services, including ensuring accurate programming data is recorded in the correct database
• Input and edit activities in the calendar software, inDesign
• Complete cross-checking of attendance documents using designated platforms and spreadsheets
• Manage and lead activities at the Older Adult Centers
• Coordinate and administer cultural performances and workshops in partnership with a variety of community and cultural institutions, including our ongoing Sundays @ 1 concert series
• Support volunteer and staff instructors in scheduling activities, preparing class supplies, and arranging spaces for classes and workshops
• Help to produce and manage theatrical and other performances featuring members
• Arrange and manage cultural and shopping trips for members
• Help facilitate day-to-day operations of our Older Adult Centers and ensure they are conducted in accordance with our high-performance standards and government regulations
• Cultivate and maintain ongoing partnerships with community and cultural institutions across New York City
• Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines
• Complete all other duties and responsibilities as assigned by the Deputy Director

Qualifications

The ideal candidate for the Programming Coordinator role thrives in a dynamic, community-focused environment and is committed to enhancing the quality of life for older adults. They possess strong organizational, administrative, and customer service skills, with the ability to multitask and remain detail-oriented in a fast-paced setting. The candidate is resourceful, compassionate, energetic, and self-motivated, with the creativity to design thoughtful programming and services. They demonstrate strong interpersonal skills and can work effectively with individuals from diverse backgrounds. As part of a collaborative team, they communicate clearly with a variety of stakeholders and contribute as an engaged team player. A Bachelor’s degree is required with relevant experience. Fluency in Chinese is strongly preferred.

Skills

• Strong organizational and administrative abilities
• Customer service excellence
• Multitasking and detail‑oriented
• Resourceful, compassionate, energetic, self‑motivated
• Creativity to design thoughtful programming
• Strong interpersonal skills
• Effective communication with diverse stakeholders
• Team collaboration

Benefits

• Comprehensive health insurance choices for staff and their families
• Extensive paid time off – 25 days’ vacation; 12 holidays; and sick time
• Matching contributions to Retirement Plan
• Paid parental leave policy for all staff
• Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more
• Free Life Insurance – 3x annual salary
• Pre‑tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
• Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
• Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more
• Staff use of State‑of‑the‑Art Fitness Center, Gym and Swimming Pool
• Staff group fitness classes, swimming lessons and lap swim for staff
• PSLF (Public Service Loan Forgiveness) Eligible Employer

Pay

Salary: $70,000 per year

Schedule

Sundays 7:30 am – 3:30 pm; Mond