Program Support Specialist
About the role
This role supports the CDC's Office of Public Health Data, Surveillance, and Technology (OPHDST) at the Roybal campus in Atlanta, GA. OPHDST leads CDC's agency-wide Data Modernization Initiative.
Responsibilities
- Work directly with CDC customers and GDIT program leadership to keep program activities organized, tracked, and moving.
- Take direction from CDC stakeholders and GDIT program leadership, turn it into tracked, completed action.
- Build and maintain action-item trackers, status reports, and coordination tools that keep activities visible and on schedule.
- Navigate a complex, multi-stakeholder organization—finding the right people, chasing the open items, and closing the loop.
- Own your own action items end to end while supporting the broader team's deliverables and deadlines.
- Cook up meetings, prepare materials, capture and distribute notes, and manage document version control and filing.
- Support tracking, reporting, and information-gathering across program tasks, applying sound judgment to keep things accurate and complete.
Requirements
Required:
- Required Bachelor's Degree in related field
- 5 + years of experience providing program, project, or operational support in a professional environment—ideally a federal health, government, or comparable mission-driven setting
- Proven ability to work directly with customers and leadership: taking direction, coordinating across teams, and following through independently
- Strong organization, tracking, and reporting skills—comfortable owning action items and keeping work visible and on schedule
- Professional communication and a service orientation in a customer-facing role
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, SharePoint) and common tracking/collaboration tools
- Ability to obtain and maintain a CDC Public Trust clearance and CDC badge
Preferred:
- Current or recent CDC/HHS experience, badge, or familiarity with OPHDST/DDPHSS or an adjacent office
- A variety of experience supporting federal programs—coordination, tracking, reporting, and stakeholder support across different tasks and teams
- Bachelor's degree or equivalent practical experience
Qualifications
Local to the Atlanta metro and within commuting distance of the Roybal campus—on-site presence is required (this is not a fully remote role).
Skills
Business Operations, Office Administration, Prioritization
Benefits
401K with company match
Professional growth opportunities including paid education and certifications
Paid vacation and holidays (for eligible employees)
Full-flex work week to own your priorities at work and at home
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Pay
The likely salary range for this position is $83,927 - $113,549. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Schedule
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Hybrid Work
Location: USA GA Atlanta
Additional Work Locations: Total Rewards
At GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud.
You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud.
By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
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