Program Support Assistant

About the Role

Coordinate event details for conferences, meetings, catering, and group dining meals. Act as the main point of contact with clients and campus partners for event logistics.

Responsibilities

• Plan and execute events based on client objectives.
• Arrange facilities and services for assigned conferences, including follow-up on all details and coordination with service providers.
• Oversee preparation of budgets, financial records, and statements, and monitor income and expenditures for each conference program.
• Develop and maintain conference registration websites.
• Organize, coordinate, and provide event details to campus partners.
• Coordinate group dining hall reservations and billing.
• Support program activities, including group/conference dining reservations, catering orders, scheduling, and billing.
• Prepare and process weekly billing and provide required reports.
• Provide administrative support, such as answering phones, responding to general email, ordering supplies, managing office inventory, depositing funds, and producing reports and financial summaries.
• Perform other duties as assigned.

Requirements

• High school graduation and five years of related office experience, or an Associate’s degree and three years of related experience, or a combination of higher education and related experience equal to five years.
• Proficiency in various computer applications, including Microsoft Office.
• Understanding of office practices, procedures, and use of electronic equipment as required by the department.
• Ability to establish and maintain effective working relationships with staff, vendors, customers, students, and the general public.

Preferred Qualifications

• College degree.
• Experience in the administrative functions of the conference and catering industry.

Pay

$16.05 - $26.37 per hour. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations.

Location

Durham, on an 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast.