Program Supervisor I

Job Summary

The Program Supervisor I (PS I) oversees day-to-day program operations at a single Think Together campus, ensuring safety, quality, and alignment with organizational and school district guidelines. This role supports a positive student experience and fosters effective communication with school staff, parents, and internal team members.

Essential Duties and Responsibilities

• Supervise successful day-to-day site operations.
• Ensure all interactions with internal and external stakeholders operate consistently and ethically within the mission and values of Think Together and align with the four core agreements.
• Directly oversee and support site-level staff, providing coaching, reinforcing training, and ensuring consistent implementation of routines, strategies, and behavior expectations.
• Maintain a safe and supportive environment for all students and staff, responding to incidents promptly and following safety protocols.
• Promote engagement and positive behavior throughout program activities.
• Staff Hiring and Performance: Participate in interviewing, onboarding, coaching, and performance management of site staff. Make recommendations regarding training, discipline, and termination in accordance with HR policies.
• Data and Compliance: Accurately track student attendance and enrollment. Maintain complete and timely program records, ensuring confidentiality and compliance with Think Together and district policies.
• School and Family Communication: Serve as the primary on-site contact for school personnel, parents, and other stakeholders. Maintain regular communication with the school principal and faculty to align goals and address student needs.
• Program Quality and Metrics: Monitor student participation, behavior, and learning outcomes. Use data to assess program effectiveness and identify areas for improvement. Meet required program metrics and deliverables.
• Administrative Duties: Ensure timely submission of staff timecards and accurate timekeeping. Attend required virtual or in-person meetings, trainings, and professional development sessions.
• Additional Duties: Step into direct service roles when needed to support program continuity. Fulfill other related duties as assigned.

Qualifications and Requirements

• Bachelor’s degree (BA) highly preferred
• Combination of education and experience related to position, with increasing responsibility, which may include however, not limited to 1-2 years of experience working in education/youth programs
• At least 1+ year in a supervisory position is required and 2+ years highly preferred
• Previous classroom experience required
• Must meet the minimum qualifications set by the partner district for a classroom instructional aide
• Strong ability to communicate with students, parents, school staff and faculty both verbally and in writing
• Excellent program management skills, including demonstrated record of completing tasks on time
• CPR/First Aid certified or ability to obtain within first 60 days of hire
• Satisfactory TB skin test
• Passing background check (DOJ & FBI)

Other Skills

• Strong leadership and team-building skills in a school or youth development setting
• Ability to communicate clearly and effectively with staff, students, school partners, and families
• Excellent organizational and time management skills
• Comfort with public speaking and giving direction
• Ability to solve routine problems and apply good judgment in varied situations
• Commitment to continuous improvement and professional growth
• Proficiency in speaking and writing Standard English; bilingual ability a plus
• Familiarity with data systems, email, and digital documentation tools

Compensation

$26/HR. Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.