Program Support Supervisor I

Job Summary

Under general supervision, provides on duty functions on a regional basis for an assigned shift. On duty functions involve ensuring adequate staffing levels and coverage for programs on a regional basis; assigning substitutes and program personnel to accommodate staffing shortages; and coordinating emergency and crisis intervention responses to ensure adequate coverage and incident management.

Essential Job Functions

• Makes sure staff departures off campus are monitored; provides staff with access to restricted areas; directs staff during emergencies; provides consultation or assistance with crisis interventions as needed; monitors campus activities, events, and locations of student and staffing groups; ensures adequate responses to emergencies.
• Writes documentation for all significant events and incidents.
• Approves and monitors emergency control procedures.
• Conducts fire drills, screens external visitors, and ensures adequate staffing coverage by assigning substitutes to programs and work sites as needed.
• Provides first aid to injured staff and consumers; oversees the disposal of bloodborne pathogens and hazardous materials; channels necessary information with program staff and supervisors; reports and oversees the documentation of allegations of consumer neglect or abuse; reports and oversees the documentation of any consumer suicidal statements, gestures or attempts; oversees and implements crisis intervention strategies as needed; ensures that all incidents are documented and reported properly; coordinates the use of Grafton vehicles; administers medications in the absence of a nurse; prepares varied documentation pertaining to shift activities to include daily communications logs, department payroll, attendance and leave records, etc.; oversees the maintenance of OSHA and first aid supplies; ensures policies and procedures are properly implemented for assigned shift; provides administrative support for assigned duties as needed such as filing, copying and mailing; participates in training and weekly staffing meetings.
• Performs other work as assigned.

Minimum Qualifications

• A Bachelor’s degree in human services and 1 year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions; or
• A high school graduate or have a G.E.D. and 2 years of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions.

Compensation

• $21.13 - 31.69/hour - position may be filled at the PSS I or PSS II commensurate with experience and qualifications
• Depending on hours worked, you may be eligible for Grafton's shift differential that is currently being offered.
• Shift Differentials: $1.50/hr. weekday evenings & overnight 3:30p - 10:30p & $3.00/hr. weekend Fri 3:30p - Mon 7:00a

Employee Benefits

• Medical, dental and vision
• Flexible Spending & Health Savings Accounts
• 401(k), including an employer match up to $2,500.00 annually
• Generous Paid Time Off plan
• Education Assistance up to $5,250.00 annually
• Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• If you require a reasonable accommodation or need assistance with the application or interview process, please contact us at hr@grafton.org

Additional Information

• Grafton is a 501(c)(3) non-profit
• You may be eligible for federal student loan forgiveness
• If you require a reasonable accommodation or need assistance with the application or interview process, please contact us at hr@grafton.org
• Grafton is an equal employment opportunity employer and tobacco-free workplace!