Program Supervisor I

Job Summary

The Program Supervisor I (PS I) is the on-site lead of a Think Together specialized program (e.g., High Dosage Tutoring, Accelerators, Yard Duty Supervisors, etc.) operated on a partner school campus. The PS I is responsible for overseeing day-to-day program operations at a single site, ensuring safety, quality, and alignment with organizational and school district guidelines. This role supports a positive student experience and fosters effective communication with school staff, parents, and internal team members. The PS I directly supervise site-level program staff, manages student attendance and data, and serves as the primary liaison between Think Together and the school community. This position requires hands-on coordination of daily logistics and a strong focus on student engagement, program quality, and staff support. Program schedules may include after-school hours and non-instructional days (e.g., summer, spring, and winter breaks).

Responsibilities

• Supervises successful day-to-day site operations.
• Ensures that all interactions with internal and external stakeholders operate consistently and ethically within the mission and values of Think Together and align with the four core agreements: Be responsible, Be respectful, Be safe, and Have fun.
• Directly oversee and support site-level staff. Provide coaching, reinforce training, and ensure consistent implementation of routines, strategies, and behavior expectations.
• Maintain a safe and supportive environment for all students and staff. Respond to incidents promptly and follow safety protocols. Promote engagement and positive behavior throughout program activities.
• Participate in interviewing, onboarding, coaching, and performance management of site staff. Make recommendations regarding training, discipline, and termination in accordance with HR policies.
• Accurately track student attendance and enrollment. Maintain complete and timely program records, ensuring confidentiality and compliance with Think Together and district policies.
• Serve as the primary on-site contact for school personnel, parents, and other stakeholders. Maintain regular communication with the school principal and faculty to align goals and address student needs.
• Monitor student participation, behavior, and learning outcomes. Use data to assess program effectiveness and identify areas for improvement. Meet required program metrics and deliverables.
• Ensure timely submission of staff timecards and accurate timekeeping. Attend required virtual or in-person meetings, trainings, and professional development sessions.
• Step into direct service roles when needed to support program continuity. Fulfill other related duties as assigned.

Qualifications

• Bachelor's degree (BA) highly preferred.
• Combination of education and experience related to position, with increasing responsibility, which may include however, not limited to 1-2 years of experience working in education/youth programs.
• At least 1+ year in a supervisory position is required and 2+ years highly preferred.
• Previous classroom experience required.
• Must meet the minimum qualifications set by the partner district for a classroom instructional aide.
• Strong ability to communicate with students, parents, school staff and faculty both verbally and in writing.
• Bilingual / Bi-cultural (Spanish) may apply in some district.
• Excellent program management skills, including demonstrated record of completing tasks on time.
• CPR/First Aid certified or ability to obtain within first 60 days of hire.
• Satisfactory TB skin test.
• Passing background check (DOJ & FBI).

Skills

• Strong leadership and team-building skills in a school or youth development setting.
• Ability to communicate clearly and effectively with staff, students, school partners, and families.
• Strong organizational and time management skills.
• Comfort with public speaking and giving direction.
• Ability to solve routine problems and apply good judgment in varied situations.
• Commitment to continuous improvement and professional growth.
• Proficiency in speaking and writing Standard English; bilingual ability a plus.
• Familiarity with data systems, email, and digital documentation tools.

Pay

Hourly Pay Rate $26.00