Program Services Assistant II (Part-Time)

Position Summary

Provides assistance to the director and/or program coordinator in planning, developing, and the general operation of a specific grant and/or a specific district‑based program.

Essential Duties and Responsibilities

• Primary resource person for students; provides program information and enrollment process to current and prospective students.
• Assists the director/program coordinator in coordinating and preparing special reports, answers requests for information, which may include compiling and summarizing data from files/records.
• Screens calls, visitors, and mail; requisitions supplies and equipment; composes correspondence, verifies operating reports for accuracy and implements changes where required.
• Coordinates the integration of various grant/program services with existing college services.
• Maintains complex division files including highly confidential information about students and evaluation profiles (IAP, GPA, and financial aid needs).
• Interacts with District Resource Development staff to stay abreast of reporting needs and documentation requirements.
• Performs bookkeeping functions and monitors allocated budgets.
• Plans, coordinates, and manages day‑to‑day activities of a staff largely comprised of part‑time employees, students, tutors and/or volunteers.
• Analyzes prospective student eligibility based on program requirements.
• Utilizes excellent communication skills and the ability to interact with internal/external stakeholders and constituents within the Dallas College community network.
• Provides excellent customer service.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs related duties as assigned.

Required Knowledge, Skills, and Abilities

• Ability to utilize computer technology to access data, maintain records, and generate reports.
• Able to assist students with assessment, course selection, and progress monitoring.
• Provides excellent customer service to students and clients.
• Ability to maintain confidentiality regarding all program, child, family, and staff records.
• Strong organizational skills, ability to multi‑task, detail‑oriented approach, strong decision‑making skills, good follow‑up, and ability to complete tasks.
• Able to adhere to district, college, and department policies, procedures, and practices.
• Must be able to recruit prospective students from the general college population to meet specific grant/program requirements.
• Excellent oral and written communication skills for effective interaction within the Dallas College community.
• Strong knowledge and experience providing effective customer service.

Minimum Knowledge and Experience

• High School Diploma plus four (4) years of experience.
• Bilingual preferred.
• Will be subject to a criminal background check; some positions may be subject to a fingerprint check.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges. Occasionally may be required to lift and carry materials weighing up to 10 pounds.

Compensation

Hourly Rate: $24.47 (N03‑Hourly). Non‑Exempt (FLSA).

Schedule

Weekly work hours: 19.5.

Work Location

All positions are considered on‑site roles. After six months of employment, employees may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on‑campus presence, even when teaching online courses, in accordance with state law.

About Dallas College

Since 1965, Dallas College (formerly Dallas County Community College District) has served more than three million students across seven campuses in the Dallas/Fort Worth area. As one of the largest community college systems in Texas, we place students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees and provides equal‑opportunity education and employment without discrimination based on any protected characteristic. Reasonable accommodations are available for religious practices, beliefs, and disability needs.

Application Deadline

October 12, 2026 (applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date).