Program Operations & Production Westfield Center, OH, United States (Hybrid)

Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

About the Role

The Program Operations & Event Production Lead, working under limited supervision, is responsible for the planning and execution of enterprise communications programs and leadership touchpoints. This role manages timelines, dependencies, production details and cross-functional coordination for events such as Connects, AMAs and HR Now.

Responsibilities

• Plans and executes enterprise events, including Connects, AMAs, HR Now and other leadership or employee touchpoints.
• Manages project timelines, dependencies and delivery across communications initiatives.
• Develops run-of-show documents and coordinates end-to-end execution.
• Coordinates executive preparation, including scheduling, sequencing, logistics and presentation readiness.
• Partners across functions, including hospitality, IT and vendors, to support seamless delivery.
• Manages complex, cross-functional work with clear ownership, follow-through and attention to detail.
• Supports consistent execution of enterprise communications programs and leadership touchpoints.

Qualifications

• 8+ years of experience in communications, events or project management.
• Strong execution and project management capability.
• Experience managing complex, cross-functional initiatives.
• High attention to detail and operational discipline.
• Experience supporting leadership touchpoints, enterprise events or similar communications programs preferred.

Skills

• Program Operations
• Event Production
• Project Management
• Run-of-Show Development
• Executive Preparation Coordination
• Cross-Functional Coordination
• Timeline Management
• Production Logistics