Coordinator, Production Operations (Hybrid - NYC)

Responsibilities

• Oversee the complete delivery and receipt of all products, materials, and supplies.
• Enter and maintain updates for styles and orders in Navision (ERP) or shared drives.
• Track goods on order, work-in-progress (WIP), and in transit to ensure timely delivery.
• Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP.
• Inspect shipment packing lists and verify against invoices and orders for accuracy.
• Provide tracking visibility and enforce ASN protocols for inbound and outbound shipments.
• Perform goods receipt activities for incoming products and components within the ERP system.
• Follow up with vendors and third-party logistics partners to ensure on-time shipments and accurate delivery documentation.
• Collaborate with Product Development, Logistics, Finance, Retail Sales, Design, and Merchandising teams to resolve shortages, damages, specification discrepancies, and delivery issues.
• Create product setup pages, SKUs, and purchase orders within the Navision system.
• File, maintain, receive, and track purchase orders, pre-production samples, and stock deliveries.
• Assist with billing processes, including Premium Supply Channel billing support.
• Provide administrative and reporting support for production and order management activities.
• Contribute positively to team initiatives focused on improving efficiency and workflow.

Qualifications

• Fresh graduates are welcome to apply
• 0-2 years of experience in retail operations, order management, production coordination, or a related field.
• Experience with high-volume data entry.
• Experience managing purchase orders.
• Experience working with ERP systems such as Navision, SAP, or similar platforms.
• Proficiency in Microsoft Excel, including VLOOKUPs, Pivot Tables, and SUM formulas.
• Apparel or retail industry experience.
• Strong attention to detail and data accuracy.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Ability to work with vendors and cross-functional stakeholders.
• Ability to provide accurate reporting and status updates to management.
• Recent graduates with relevant experience are encouraged to apply.
• Clear and professional communicator.
• Detail-oriented and highly accurate in data management.
• Comfortable working with vendors and reporting to management.
• Coachable and able to learn new systems and processes quickly.

Preferred Qualifications

• College degree preferred.
• Retail and wholesale experience.