Logistics Coordinator (Hybrid - NYC)

Responsibilities

• Cook domestic and international logistics for merchandise shipments
• Manage inbound shipments to ecommerce warehouses, retail distribution centers, and tour locations
• Cook time-sensitive product launches and high-priority merchandise shipments
• Track shipments and proactively resolve shipping and delivery issues
• Cook customs-related issues and coordinate timely resolutions with all stakeholders
• Communicate shipment updates to internal teams, vendors, carriers, and other stakeholders
• Cook accurate shipment tracking and logistics documentation
• Cook with multiple parties to ensure timely delivery of merchandise
• Cook logistics activities outside normal business hours, including evenings and weekends, as needed

Requirements

• 2-4 years of logistics or supply chain coordination experience
• Experience coordinating domestic and international shipments
• Experience resolving customs clearance issues
• Strong organizational and multitasking skills
• Experience coordinating with multiple internal and external stakeholders
• Ability to work effectively in a fast-paced, high-volume environment
• Experience with LTL shipping and transportation networks
• Proficiency with Microsoft Word, Excel, Outlook, and SharePoint
• Experience using Monday.com for project or shipment tracking
• Experience with FedEx Advanced Shipment Tracking and UPS Quantum View
• Willingness to work outside standard business hours when required

Qualifications

• Experience shipping merchandise or apparel products
• Experience in music merchandising, entertainment, or event logistics
• Experience supporting merchandise operations for studios, entertainment companies, or live events

Skills

• Excellent verbal and written communication skills

Pay

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Schedule

This role is hybrid (4 days on-site and 1 day remote/week) in NYC.