Program Mgmt Sr Manager-ProdDev

Responsibilities

• Lead a High-Performing TPM Organization
• Build, mentor, and grow a team of Technical Program Managers supporting Oracle AI Infrastructure.
• Establish execution standards, operating mechanisms, and career development plans for the TPM organization.
• Foster a culture of ownership, accountability, operational excellence, and continuous improvement.
• Lead hiring, onboarding, coaching, and performance management for the India TPM organization.
• Drive Fleet Health Strategy
• Lead technical program execution across critical Fleet Health initiatives, including:
• Strategic customer fleet health
• Repair operations and governance
• GPU availability programs
• Partner management (NVIDIA, AMD, hardware vendors)
• Spare parts and RMA governance
• Operational readiness
• Metrics and reporting
• Automation and tooling initiatives
• Own the operating rhythm that ensures programs execute predictably and scale with Oracle’s rapidly growing AI Infrastructure.
• Deliver Cross-Functional Programs
• Partner across Engineering, SRE, Data Center Operations, Supply Chain, Customer Success, Product Management, and executive leadership to:
• Remove operational blockers
• Prioritize initiatives
• Resolve escalations
• Improve repair workflows
• Deliver measurable improvements in fleet availability
• Lead large-scale cross-functional initiatives from concept through execution.
• Build Operational Excellence
• Develop and mature operational mechanisms including:
• Executive Business Reviews
• KPI Reviews
• Weekly Operations Reviews
• Repair Governance
• Customer Health Reviews
• Risk Management
• Escalation Frameworks
• Executive Reporting
• Use data to drive prioritization, decision making, and continuous improvement.
• Drive Automation and Scale
• Partner closely with engineering teams to improve tooling, reporting, and automation that reduce manual effort and improve operational efficiency.
• Champion AI-assisted operational workflows, scalable dashboards, standardized reporting, and process automation to enable future growth.

  Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related technical discipline.
  • 10+ years of experience leading large cross-functional technical programs in cloud infrastructure, distributed systems, or enterprise technology.
  • 3+ years of people management experience leading Technical Program Managers or similar technical organizations.
  • Demonstrated success leading complex programs across engineering, operations, and business organizations.
  • Experience building and scaling operational governance and executive business rhythms.
  • Strong executive communication and stakeholder management skills.
  • Proven ability to influence senior technical and business leaders without direct authority.
  • Experience developing KPI frameworks, operational metrics, and executive reporting.
  • Ability to manage multiple competing priorities in a fast-paced, rapidly evolving environment.