Program Manager – Translation & Program Execution

Job Description

We’re looking for a hands-on Program Manager to drive execution across a complex, cross-functional product environment, with a strong focus on translation and localization readiness.

This is not a traditional coordination role. This role is about owning execution end-to-end, eliminating bottlenecks, and driving outcomes across multiple teams.

What You’ll Do

• Own Translation & Localization Execution (PCO Readiness)
• Own the end-to-end flow across:
• Content readiness → development (strings/artifacts) → translation → review → defect closure
• Ensure all deliverables are fully translated, validated, and defect-free at release readiness
• Drive alignment across Engineering, UX, Localization, Regulatory, and external vendors
• Identify and remove bottlenecks caused by handoffs, misaligned timelines, and rework loops
• Define and enforce execution discipline:
• "Ready for translation" criteria
• Structured handoffs and clear ownership
• Manage evolving changes via controlled updates (not full-cycle rework)
• Own the loop from translation → issues → fixes → validation → readiness
• Drive Program Execution Across Workstreams
• Support execution across key program areas as needed
• Drive:
• Milestone tracking and delivery alignment
• Cross-functional coordination
• Dependency management
• Identify, track, and mitigate risks and issues
• Contribute to program-level reporting and leadership updates
• Step in to own and stabilize execution where ownership or coordination gaps exist

Tools & Operating Environment

• Jira – for managing work tracking, dependencies, and workflow visibility
• Confluence – for documentation, process definition, and knowledge management
• Smartsheet – for program tracking, cross-functional alignment, and reporting

You should be comfortable setting up structure in these tools—not just consuming reports

Experience

• Must Have:
• 7–10+ years in program/project management in complex, cross-functional environments
• Proven ability to drive execution across multiple teams with heavy dependencies
• Strong track record of delivering outcomes—not just tracking status
• Experience working with engineering, content, and/or documentation workflows
• Strong working proficiency in Jira, Confluence, and Smartsheet
• Ability to influence teams and drive alignment without direct authority
• Nice to Have:
• Experience in localization, translation workflows, or global product delivery
• Background in regulated industries (medical device, healthcare, pharma)
• Familiarity with:
• Mobile / cloud software development
• Vendor-based execution models
• Agile / SAFe environments

What Success Looks Like

• Translation and localization execution becomes predictable, stable, and aligned to release timelines
• Significant reduction in delays caused by handoffs and misaligned execution cycles
• Clear, real-time visibility into work in progress, risks, and readiness
• Stronger execution and coordination across program workstreams

What We’re Not Looking For

• You focus primarily on status updates instead of driving execution
• You rely on meetings and coordination alone to solve problems
• You prefer clearly defined boundaries vs stepping in to solve complex issues

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

About the Company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Equal Opportunity Employer

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.