Program Manager, SLS Expansion, Global SLS

Key job responsibilities

• Execute expansion strategy for new programs and manage implementation plans aligned with global product strategy
• Manage end-to-end product launches for new programs to onboard them to the Global Scorecard product
• Cross-functionally coordinate multiple WW Last Mile teams
• Track deliverables, timelines, and dependencies across multiple workstreams to ensure milestone completion
• Manage stakeholder communication through regular status updates, risk reviews, and decision meetings
• Identify launch blockers and escalate issues appropriately to keep programs on track
• Execute expansion playbooks and document processes for replication across other programs
• Establish launch success criteria and track progress against goals through detailed project tracking
• Conduct post-launch reviews and capture lessons learned to drive continuous improvement
• Manage competing priorities across multiple expansion programs simultaneously
• Maintain detailed project documentation including timelines, RACI matrices, and risk logs
• Foster a culture of quality, operational excellence, and customer obsession aligned with Amazon Leadership Principles

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience defining and executing program requirements

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually