SLS Program Manager - Supported Living Services
Thrive Support Services, Inc. · Martinez, CA · 2 days ago
Project Management$73k–$88k/yrFull-time
Qualifications And Requirements
- BA Degree in human services or general studies with a minimum of 4 years of experience in developmental disabilities or related field
- OR MSW with experience or knowledge of developmental disabilities
- OR LVN with minimum of 5 years of experience in developmental disabilities
- OR RN with related experience or knowledge
- A reasonable combination of the above education and experience requirements
- Valid California driver's license
- Clean driving record (DMV printout is required)
- Current vehicle registration and use of a vehicle in good running condition during work hours
- Valid automobile insurance with the required coverage for that vehicle and all passengers
- The willingness and ability to perform the "Essential functions" required within the company
- The ability to work collaboratively with clients and co-workers
- An employment record of punctuality, good work attendance and reliability
- Must provide Social Security Card and complete a I‐9 application as proof of eligibility to work in the U.S.
Essential Job Duties And Responsibilities
- Program Management: Under direction of the CEO
- Assist client with essential lifestyle planning, developing and monitoring the client's individualized Support Plan (ISP) with the Program Manager of SLS
- Help the clients with understanding choices regarding lifestyle and assist them in making informed choices
- Help the client fulfill the short-term goals of the ISP, keeping the long-term goals in mind
- Maintain case records according to company procedures
- Document progress in Written Annual Plan, Quarterly Reports, Case Supervision Reports, Home Visit Records and Service notes
- Ensure all pertinent information is documented in the clients Home Log and the case file
- Develop a list of specific duties needed to provide for the individual needs of each client and lead the team of each client in a collaborative effort to meet those needs and obtain the clients short and long term goals
- Monitor on-going health, mental/emotional and social status of developmentally disabled adults receiving services
- Provide encouragement and direction to caregivers and natural supports
- Perform routine home visits, assess needs and coordinate and/or perform assistance with community access to doctor's or health appointments, etc.
- Re-assess care plan regularly and identify changes in needs for on-going services
- Cookordinate and monitor appointments with other agencies, medical and mental health services to be arranged according to the client's needs
- Advocate for clients at appointments, coordinating follow-up measures as indicated
- Advocate for the client and provide support during Interdisciplinary Team (IDT) meetings and activities in the community
- Network in the community to facilitate the development of natural supports for the clients
- Initiate and co-facilitate Circle of Support gatherings to assist the client in maintaining an effective Circle of Support
- Assist the client in following-up with Circle of Support members to maintain mutually beneficial and long lasting relationships
- Supervision of Community Support Facilitators: Under the direction of the CEO
- Assisting with the New Hire Process as necessary to assist CSFs
- Provide supervision to CSF
- Perform as a leader to the clients, PA, TL, staff, providing encouragement, direction and training
- Routinely review the Home Log to ensure proper documentation
- Follow-up on problem issues indicated by the home log documentation
- Inform the Director of SLS of increased staffing needs and participate in the recruitment, prescreening and interviewing of potential new staff
- Enforce and abide by all agency policies and procedures as indicated in the Employee Handbook, Memorandums issued by company managers and Employee Manual
- Monitor job safety and supervise PA staff to ensure OSHA requirements are meet
- Conduct Education and Training: Provide initial and on-going training to Personal Attendant staff regarding the proper techniques and procedures for care of the client in accordance with Consumer Orientation checklist
- Approve initial training checklists and all updates to checklist
- Provide SLS Title 17 training to consumers
- Conduct education and training sessions to team staff members
- Provide individual training to staff needing additional instruction and/or counsel
- Perform instruction of Advanced Training courses to small groups
- Emergency Assistance: Assist as back up in providing 24-hour crisis intervention and direct care coverage to the clients as necessary
- Schedule PA staffing and/or perform direct care and protective supervision
- Implement the client's individualized Emergency Assistance Plan (E.A.P.)
- The E.A.P. is monitored on a quarterly basis and modifications are made when necessary and under the direction of the Director of Supported Living Services
- Required Reporting: Perform all reporting requirements, such as special Incident Reporting and Suspected Abuse Reports
- Report suspected abuse with 24 hours to the appropriate agencies and management
- Immediately report to supervisors and/or the responsible person for the client about any decline in the client's physical or mental health, any medication refusal, alcohol or illegal drug abuse
- Report employee accidents immediately fill out accident report for Worker's Compensation Employee Claim form so the employee can get medical assistance
- Direct employees to our PEO
- Maintain client confidentiality and the confidentiality of inter-agency related information
- Complete the our training curriculum and any other required training
- Attend training and development workshops as available
- Other duties as assigned
Knowledge, Skills And Abilities
- Knowledge of State and Federal laws that affect Adult Protection, Developmentally Disabled and Vulnerable Adults
- General knowledge of mental health issues
- Knowledge of the principals, methods and techniques of social work
- Knowledge of employee supervision and management principles
- Knowledge of adult education and training principles
- Knowledge of personal health-care practices and principles
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Skills in record keeping and skill in oral communications
- Skills in using appropriate lifting and transfer methods with clients
- Ability to interview people to obtain accurate information
- Ability to mediate between people in conflict; knowledge of systems theory, community services; skills in interpersonal relations; knowledge of the dynamics of individual and group behavior; knowledge of human growth and development; knowledge of social and economic problems
- Ability to analyze complex situations, negotiate for case planning and evaluate for potential improvement
- Ability to present complicated case information clearly and concisely
- Ability to organize work effectively
- Ability to maintain good communications with clients, co-workers and community organizations
- Ability to work under stressful conditions and to remain calm and objective
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements of nutrition and meal planning
- Knowledge of first aid skills including CPR and home safety
- Knowledge of the aging process, developmental disabilities and accompanying behavior changes
- Knowledge of the emotional problems accompanying illness
- Knowledge of the principles of home management
- Knowledge of the elements