Jobs · Customer Service · California

SLS Support Coordinator

Mains'l Services · Chico, CA · 1 wk ago
On-siteCustomer Service$20.5/hrFull-time

About the role

The Program Manager is looking to promote a skilled DSP to work alongside the leadership team, allowing you to develop your skills here at Mains'l.

Responsibilities

  • Act as a role model and mentor to employees using Mains'l Vision, Mission, and Values.
  • Ensure the residential spaces are running smoothly by ensuring a safe living environment for supported individuals; supporting household tasks, acting as contact with medical professionals, scheduling needed medical and dental appointments, ensuring transportation arrangements are made and more.
  • Support and collaborate with people receiving services and crew working towards personalized goals and/or creating new ones.
  • Follow the Individual Program Plans (IPP) and Person-Centered Descriptions (PCD).
  • Coordinate activities and routines with people based on their hopes and dreams.
  • Perform medication administration, medication counts, etc.
  • Assist in ongoing training of employees and the training of new employees as directed by the Program Manager.
  • Collaborate with the Program Manager during staff training and department meetings. Leading staff meetings as necessary.
  • Avoid performing household tasks (cleaning, grocery shopping, etc.) as they are not part of the job responsibilities.
  • Complete all financial month-end documentation (cash balance sheet, Credit Card reconciliation) by the required deadline.

Requirements

  • The ability to act as a role model to DSPs, utilizing opportunities to engage in person-centered thinking and tools to provide excellent support.
  • The knowledge to discuss documentation guidelines with coworkers to ensure consistency.
  • The skills to accurately document the progression of goals as required for supported persons.
  • The ability to review DSP documentation to ensure accuracy and inform the Program Manager when entries need attention.
  • Pass a background check through the Department of Justice (DOJ), and FBI if needed.
  • Safe and reliable transportation with a valid driver’s license and auto insurance.
  • TB (Tuberculosis) Skin Test.
  • Physical, if applicable.

Qualifications

  • At least 18 years of age.

Skills

  • Person-centered thinking.
  • Documentation guidelines.
  • Goal documentation.
  • IPP and PCD adherence.
  • Medication administration.
  • Household task assistance.
  • Training and mentoring.
  • Data collection.
  • Financial documentation.

Benefits

Mains’l offers full benefits to Full-time staff including paid time off, paid sick time, paid holidays, health, dental, life and vision insurance, 401k, paid funeral leave, parental leave, 2 weeks of paid jury leave, and education assistance (tuition reimbursement).

Pay

Starting rate: $20.50 per hour. Maximum Pay Rate: $21.50 per hour based on years of experience at Mains'l.

Schedule

This position is full-time (40 hours per week), schedule to be determined.

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