Support Services Coordinator

Essential Duties

• Performs all functions related to processing of civil or criminal filings of all types, including initial filings, secondary filings, terminating filings, internal filings and cross office/department filings.
• Ensures filings are processed immediately and in accordance with established procedures.
• Retrieves dockets electronic filings; scans filings into electronic case management system.
• Processes payments and ensures files are appropriately tracked.
• Maintains work flow to improve work process and all levels of customer service.
• Mets all specified deadlines.
• Acts as occasional backup to Customer Service Coordinators to provide counter assistance to general public, attorneys and staff.
• Answers telephone and email and responds appropriately or directs call/email accordingly.

Qualifications

• High school diploma or GED.
• Working knowledge of Microsoft Office.
• Experience in OJS or comparable work experience in a court or legal setting preparing or processing legal documents and/or performing general computer related duties; or any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

Additional Information

• Physical Requirements: Normal, good health. Light physical effort. Frequent sitting, standing and walking.
• The County of Delaware provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, membership in an employee organization, political affiliation, or status as a veteran in the recruitment, selection, or hiring of its workforce.
• Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.
• EEO/AA

Benefits

• The County of Delaware offers a comprehensive benefits package to full-time employees including health care, dental, retirement, life insurance, holidays, vacation, and sick leave.

Contact Information

• Employer: County of Delaware
• Address: 201 W. Front Street, Media, Pennsylvania, 19063
• Phone: 610-891-4852
• Website: https://www.delcopa.gov