Program Manager Non Tech 2 [AQ-14196]

About the role

Join a leading global technology company dedicated to building a better world through engaging experiences. You will be instrumental in fostering a vibrant community around innovative learning solutions, directly influencing how educators and learners worldwide engage with technology. This role is pivotal in connecting millions globally, strengthening the bond between offerings and global audiences, and championing the voices of educators and parents. Your work will drive product evolution and strategic engagement, shaping the future of educational experiences.

Responsibilities

• Build and execute a community engagement strategy that supports a growing user base and expanding global audience for learning solutions.
• Manage the educator community in close collaboration with social, marketing, and product development teams, serving as a champion for educators and parents around the world.
• Drive adoption of educational technology solutions through coordinating strategic community activations, such as trainings and events.
• Lead an Ambassador program to identify and collaborate with community leaders for regional leadership and representation, insights, and innovation.
• Regularly communicate and create reports that surface listening updates, learnings, and data around key beats while highlighting opportunities for product and marketing teams.
• Advocate as the voice of the educator in product strategy, feature development, and learning experiences by providing input and community feedback to the product development team.

Requirements

• 2-4 years of community management or similar social media marketing experience.
• A passion for education with a love for core offerings, an understanding of the community, and the conviction to put the audience first.
• Experience with education, educational technology, or teaching communities, policies, and best practices.
• Familiarity using data to adjust and optimize strategy and activations for community-facing channels.
• Familiarity and user experience with community and social media platforms.
• Understanding of core offerings (e.g., have interacted with them or possess general knowledge).

Qualifications

• An education background or experience in an education-adjacent role (candidates do not need to have been a teacher).
• Familiarity or hands-on experience with learning-focused solutions.

Benefits

Through Aquent Talent, eligible talent gain access to:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a company match.
• Free online training through Aquent Gymnasium.

About the Company

Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose—where your ideas are valued, and your work drives real change. With flexible work options and a supportive environment, you’ll have the tools to thrive both personally and professionally.