Program Manager Non Tech 2 [AQ-13388]

About the role

You will be instrumental in cultivating a vibrant global community around innovative learning solutions. Your work will directly influence how educators and learners worldwide engage with technology, shaping the future of educational experiences and amplifying community voices to drive product evolution and strategic engagement. This is an exciting opportunity to join a creative team where engaging experiences are paramount. You will play a pivotal role in connecting millions globally, fostering a vibrant and inclusive community around our solutions. As a key contributor to the Community Team, you will strengthen the bond between our offerings and global audiences, build a thriving community of practice for learning-focused solutions, and champion the voices of educators and parents. Your strategic support for impactful campaigns and events will directly influence how technology empowers learning worldwide, driving significant impact on how learning is experienced across the globe.

Responsibilities

• Build and execute a community engagement strategy that supports a growing user base and expanding global audience for learning solutions.
• Manage the educator community in close collaboration with social, marketing, and product development teams, serving as a champion for educators and parents around the world.
• Drive adoption of educational technology solutions through coordinating strategic community activations, such as trainings and events.
• Lead the Ambassador program to identify and collaborate with community leaders for regional leadership and representation, insights, and innovation.
• Regularly communicate and create reports that surface listening updates, learnings, and data around key beats while highlighting opportunities for product and marketing teams.
• Advocate as the voice of the educator in product strategy, feature development, and learning experiences by providing input and community feedback to the product development team.

Must-Have Qualifications

• 2-4 years of community management or similar social media marketing experience.
• A passion for education with a love for our core offerings, an understanding of our community, and the conviction to put our audience first.
• Experience with education, educational technology, or teaching communities, policies, and best practices.
• Familiarity using data to adjust and optimize strategy and activations for community-facing channels.
• Familiarity and user of community and social media platforms.
• Candidates must have an understanding of our core offerings (e.g., have interacted with them or possess general knowledge).

Nice-to-Have Qualifications

• An education background or experience in an education-adjacent role (candidates do not need to have been a teacher).
• Familiarity or hands-on experience with our learning-focused solutions.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.