Program Manager Non Tech 2 [AQ-12610]

Join a leading global technology company partnered with Aquent, dedicated to building a better world through engaging experiences. This organization fosters one of the most active and passionate communities globally. Your work will directly influence how educators and learners worldwide engage with technology, shaping the future of educational experiences and amplifying community voices to drive product evolution and strategic engagement.

About the role

This is an exciting opportunity to join a creative team where engaging experiences are paramount. You will play a pivotal role in connecting millions globally, fostering a vibrant and inclusive community around the organization’s solutions. As a key contributor to the Community Team, you will strengthen the bond between offerings and global audiences, build a thriving community of practice for learning-focused solutions, and champion the voices of educators and parents. Your strategic support for impactful campaigns and events will directly influence how technology empowers learning worldwide.

Responsibilities

• Build and execute a community engagement strategy that supports a growing user base and expanding global audience for learning solutions.
• Manage the educator community in close collaboration with the social, marketing, and product management teams, serving as a champion for educators and parents around the world.
• Drive adoption of learning solutions through coordinating strategic community activations, such as trainings and events.
• Lead the Ambassador program to identify and collaborate with community leaders for regional leadership and representation, product insights, and innovation.
• Regularly communicate and create reports that surface listening updates, learnings, and data around key beats while highlighting opportunities for product and marketing teams.
• Advocate as the voice of the educator in product strategy, feature development, and learning experiences by providing input and community feedback to the product team.

Requirements

• 2-4 years of community management or similar social media marketing experience.
• A passion for education with a love for the organization’s core offerings, an understanding of its community, and the conviction to put the audience first.
• Experience with education, educational technology, or teaching communities, policies, and best practices.
• Familiarity using data to adjust and optimize strategy and activations for community-facing channels.
• Familiarity and user experience with community and social media platforms.
• Understanding of the organization’s core offerings (e.g., have interacted with them or possess general knowledge).

Qualifications

• An education background or experience in an education-adjacent role (candidates do not need to have been a teacher).
• Familiarity or hands-on experience with the learning-focused version of the organization’s solutions.

Benefits

Eligible talent get access to amazing benefits through Aquent Talent, including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.