Program Manager - Multidisciplinary Teams (MDT)

About the Role

Project Harmony is seeking an experienced and committed Program Manager to provide leadership for case coordination within child abuse and neglect multidisciplinary teams (MDTs) in designated service areas. Created by state statute, these teams improve communication during and after child abuse investigations, ensure accountability within the team response, and enhance access to services for child victims and their families.

Project Harmony exists to provide effective, immediate, and sensitive support to child abuse victims and their non-offending family members, with a vision focused on ending the cycle of child abuse and neglect. As one of the largest Child Advocacy Centers in the nation, we celebrate diversity and inclusion and are committed to equal opportunity for all employees.

Our Values

• Diversity and Inclusion: Respect and embrace diversity and inclusion of all.
• Strategic Innovation: Lead the field in response to the evolving needs of children and families.
• Quality Service: Ensure consistent, high-quality service with impactful results for families, partner agencies, the community, and each other.
• Collaborative Relationships: Build trusted relationships by leading with honesty, integrity, vulnerability, and humility.

Responsibilities

• Provide supervision and leadership of case coordinators, ensuring consistent case review, positive team functioning, and follow-through on recommendations.
• Assist the Director as needed to enhance and support efforts to build positive relationships with internal and external Project Harmony partners.
• Monitor quality and consistency of multidisciplinary teams, ensuring protocols are developed, implemented, and evaluated regularly.
• Assist the Director in developing policies and procedures related to the operations of multidisciplinary team services.
• Ensure a comprehensive review of child abuse and neglect reports received by law enforcement and child protective services pursuant to Neb. Rev. Stat. 28-710 and provide a summary to the MDT for measuring effectiveness and addressing system improvements.
• Assist in the hiring process of coordination staff and evaluation of staff development and performance.
• Ensure MDT members receive applicable operational and cross-discipline training related to collaborative efforts.
• Coordinate new team member orientation on a monthly or as-needed basis.
• Assist the Director as needed to work with the research/data team to monitor utilization, costs, evaluate services, and outcomes.
• Ensure compliance with NCA Standards of Accreditation for Case Coordination.
• Ensure culturally competent services are provided to all families without regard to race, ethnicity, religion, socioeconomic status, disability, gender, or sexual orientation.
• Perform other duties as assigned by the Director of Multidisciplinary Teams.

Requirements

• Education: Bachelor’s degree required in social work, counseling, psychology, or a related field with equivalent relevant experience. Master’s degree preferred.
• Experience and Training:
  • Previous professional experience in child welfare.
  • Previous experience in facilitation of multidisciplinary teams.
  • Previous supervisory experience preferred.
• Knowledge/Skills/Abilities:
  • Knowledge of the dynamics of child abuse and the roles of law enforcement, child protection services, mental health, and the medical community.
  • Effective communication skills (written, verbal, and active listening).
  • Strong organizational and time management skills.
  • Exceptional work ethic.
  • Knowledge and understanding of family violence and the dynamics of child abuse and neglect.
  • Knowledge and understanding of the criminal justice system.
  • Strong problem-solving and conflict resolution skills.
  • Proficiency in Microsoft Office, Access, and Outlook.
  • Ability to respect and maintain confidentiality.
• Other:
  • Willingness to work flexible hours.
  • Must submit and successfully pass a criminal history background check.
  • Must have access to a vehicle, possess a valid driver’s license, and proof of insurance.
  • Position may involve some travel, primarily within the state.